Nevada State Bank | Moana Branch

3.6
16 reviews

About

Bank
Our Moana Branch is conveniently located in Reno near Moana West Shopping Center. Our knowledgeable bankers are able to assist with checking accounts, savings accounts, financing, and more. In addition, we offer specialized services and access to personal in-branch Wealth Management Advisors, Mortgage Loan Officers, and Business Banking Relationship Managers. Stop in today and experience the Nevada State Bank difference.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • On-site parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

Nevada State Bank | Moana Branch
1001 W Moana Ln, Reno, NV
89509, United States

Hours

Reviews

3.6
16 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
2
1 star
4
  • MM
    M M (MM)
    Sep 30, 2025
    2.0
    I've had more negative experiences with employees than I've had with the ATM. The employees seem to have been brought over from DMV. On several occasions making a simple deposit of checks under $1000 has taken over 20 minutes. It's ridiculous. On top of that, money being deposited can take OVER a week to post and be deposited in the account even when it's cash that is being deposited. Very frustrating when bills need to be paid in a timely manner. I can respect that this is a local and smaller bank but the fact that it takes so long to have access to your funds is out of line.
  • AW
    Andre Wynn
    Aug 1, 2025
    5.0
    Awesome group of people that work here. Got to the branch right before they closed. Lily welcomed me to her window without hesitation. I had a big order that was going to take some time to fulfill. Not once did she make me feel bad for coming in late. She took her time made me feel welcome and made sure to give me excellent customer service. The team here is great! Always very friendly and welcoming.
  • CC
    CS
    Oct 11, 2024
    5.0
    Susan is the best at this branch! She helped me figure out an issue with my account that so happened to be an issue on their end. She never gave up on finding a solution and her professional demeanor was so pleasant. Thank you NSB! 💙
  • DI
    Dunseath Key Co Inc
    Mar 27, 2021
    5.0
    Competent, cordial, excellent customer service to our business. Consustant for many years. Impressed with the attention provided by the bank manager. Sometimes slow at the drive up window but mostly due to being short staffed but I don't think its by choice. They did the PPP stimulus for our company. Very fast and no glitches. Our preferred bank by far!

Frequently Asked Questions About Nevada State Bank | Moana Branch

What are the regular banking hours at Nevada State Bank | Moana Branch?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does Nevada State Bank | Moana Branch offer drive-through services?

Yes, the Moana Branch has a drive-through service available during regular business hours, Monday to Friday from 9:00 AM to 5:00 PM.