Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Details
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
14 reviews
5 stars
11
4 stars0
3 stars0
2 stars0
1 star
3
- AYAlyssa YbarraApr 10, 20255.0First Citizens is a great bank! Anthony Jacobs has been incredibly helpful and communicates all of the unique ways they can help your business. It’s nice to work with a bank that specifically works to give benefits to small businesses.
- MGMAYRA GARCIAApr 10, 20255.0Anthony's knowledge of banking products and services is impressive, and he always takes the time to explain things clearly and thoroughly. He is also very responsive and makes the entire banking process smooth and efficient.
- KSKelby SchoorlApr 10, 20255.0Setting up an account for a non-profit was a cinch at this location with Anthony Jacobs Jr. The team at this bank was very welcoming and genuine in person.
- KHkarna hensleyJun 1, 20231.0Set up a HELOC and they won’t give us any of the funds. None. Zero. They are saying the signature on the account doesn’t match which is impossible. And now all funds are locked. A complete joke. We even went to the branch an hour away with all forms of ID which verifies who we are. Just close the account at this point. I’m done fighting with you.
- SMSteve MatsumuraOct 22, 20215.0No problems from this side; I don't understand why few people are having a problem, maybe it's just "Bad Timing" on their part. Clear sailing so far!
Frequently Asked Questions About First Citizens Bank
What are the operating hours of First Citizens Bank in Reno, NV?
First Citizens Bank in Reno is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is there a drive-through service available at this First Citizens Bank location?
No, the First Citizens Bank branch in Reno does not offer drive-through services.
Where is the First Citizens Bank branch located in Reno?
The bank is located at 5370 Kietzke Lane, Suite 102, Reno, NV 89511, USA.
What products and services does First Citizens Bank offer at this location?
This branch offers checking and savings accounts, personal lending, home equity loans, credit cards, business checking and lending, merchant services, and online and mobile banking services.
Is the First Citizens Bank branch in Reno wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking available for customers.
Are there any major holidays when the bank is closed?
Yes, the branch is closed on holidays including November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Can customers easily reach First Citizens Bank after visiting nearby mortgage lenders?
Yes, customers can conveniently visit First Citizens Bank after nearby mortgage lenders such as The Murphy Team at Guild Mortgage or The Montoya Mortgage Team, both located close by on Kietzke Lane.
What nearby financial services can complement my visit to First Citizens Bank?
In addition to First Citizens Bank, nearby services include CIT Bank, Bank of America Private Bank, and several Guild Mortgage offices, providing extensive financial and mortgage assistance options.
Are there any nearby real estate agents that customers might visit along with the bank?
Yes, Mansion The Realtor offers commercial real estate services near First Citizens Bank, making it convenient for clients handling financial and real estate needs in one area.
How can I find more information or get updates about First Citizens Bank in Reno?
You can visit their website at https://locations.firstcitizens.com/nv/reno/5370-kietzke-lane or follow their Facebook page at https://www.facebook.com/103198161440501 for latest updates and information.