Business Details
About
BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Location
Hours
Reviews
3.6
15 reviews
5 stars
9
4 stars
1
3 stars0
2 stars0
1 star
5
- AAAnneMar 8, 20241.0Very unwelcoming to new people. The tellers made me feel like a criminal when I asked to buy two rolls of pennies. The teller who took my dollar presumed it was counterfeit and really looked it over. Standoffish rude tellers. They stared when I walked in, making me feel like I didn't belong. That's no way to treat a potential account holder. I'll take my inherited wealth elsewhere, no way would I open an account here.
- DRDanny RMar 4, 20221.0This is by far the worst bank you could bank with. You have to wait a week to get your money if you want to pull a large sum or close your account. The tellers and the manager are very rude and act like children .
- CCChaunttelle Collette ChristmanApr 15, 20201.0I think the person I talked to on the phone was Julie. She was INCREDIBLY rude and wouldn’t listen to what I had to say without assuming. She is condescending and needs to learn some human decency.
Frequently Asked Questions About Columbia Bank
Where is Columbia Bank located?
Columbia Bank is located at 3490 South Virginia Street, Reno, NV 89502, US.
What are the regular business hours for Columbia Bank?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Columbia Bank open on major holidays?
No, Columbia Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact Columbia Bank by phone?
You can reach Columbia Bank at their main phone number +1 775-343-7780 or toll-free at +1 866-486-7782.
How does Columbia Bank approach customer service?
Columbia Bank treats customers like people, not numbers, by understanding individual needs and offering tailored financial solutions.
Does Columbia Bank have an online presence where I can learn more?
Yes, you can visit their website at https://locations.umpquabank.com/nv/reno/3490-south-virginia-street or their LinkedIn page at https://www.linkedin.com/company/columbiabank/.
Are there ATMs near Columbia Bank?
Yes, nearby ATMs include ATM - Columbia Bank, Bitcoin ATM Teller Reno - Coinhub, The Exchange Network, and LibertyX Bitcoin ATM, all within close proximity to Columbia Bank.
What dining options are near Columbia Bank?
Nearby dining options include Popeyes Louisiana Kitchen, Popeyes® Louisiana Kitchen, Round Table Pizza, Dim Sum Hut, and Asian Mart for groceries and Asian cuisine.
Can I find entertainment or leisure activities near Columbia Bank?
Yes, entertainment options near Columbia Bank include High Sierra Lanes and Absolute Bowling alleys, as well as Q's Billiard Club bar and pool hall.
Are there any other useful services near Columbia Bank?
Nearby services include Western Union for money transfers, U-Haul Moving & Storage and Trailer Hitch Super Center for truck rentals, Walgreens pharmacy, FedEx freight service, and Nelson Pinto State Farm Insurance Agency.