Western Alliance Bank

4.5
58 reviews

About

Bank
Bank of Nevada, a division of Western Alliance Bank, Member FDIC, delivers relationship banking that puts clients at the center of everything. Founded in 1994, Bank of Nevada offers a full spectrum of tailored commercial banking solutions delivered with outstanding service. With offices in Las Vegas, Henderson, North Las Vegas and Mesquite, Bank of Nevada is a regional bank with significant national capabilities. Bank of Nevada delivers the reach, resources and local market expertise that make a difference for customers.

Location

Western Alliance Bank
3985 S Durango Drive, Las Vegas, NV
89147, United States

Hours

Reviews

4.5
58 reviews
5 stars
50
4 stars
0
3 stars
1
2 stars
2
1 star
5
  • DL
    Daniel Lomeli
    Aug 28, 2025
    5.0
    I came in for assistance with an international wire, and the service I received was outstanding. Janet Hardy, the teller who helped me, was incredibly helpful, and her manager, Cat Perez, went above and beyond to ensure everything went smoothly. They were both friendly, professional, and very thorough in reviewing the details of my wire transfer. This branch truly delivers the best service I couldn’t be more satisfied.
  • KM
    Ken Miller
    Aug 15, 2025
    5.0
    I have been banking with Bank of Nevada for several years but the level of service never ceases to amaze me. Yesterday, I was having the worst day ever which I thought was going to be exacerbated by a rather complicated transaction. While at first it looked like the transaction was not going to work...Ingrid and her supervisors figured out a way to make it happen...SAVING THE DAY!! If you are banking anywhere else, you are definitely missing out on the best banking service and staff in Las Vegas. THANK YOU SO MUCH!!!
  • JM
    Jose Frank Molina
    Apr 26, 2024
    5.0
    Janet and Kenisha are the best!! Profesional, friendly, and positive people, I honestly felt contable with everyone. Thank you so much!! Keep it that way please 🙏
  • SM
    Sara Moy
    Mar 14, 2024
    5.0
    I have only been doing the banking for about a year for the business I work for. Everyone at the branch is always helpful! I especially appreciate the fact that even though I don't go inside the branch often Krysie has always greeted me by my name & always with a smile! Ingrid is always friendly, and Thomas has been so helpful. Great customer service all around!
  • MD
    Mr Ds
    Dec 11, 2023
    5.0
    Bank of NV review We have a business account with Bank of NV and I have to say this bank/branch is by far the best we had here in town. We have had a few accounts in different banks over the years , some of them national ones and we were always disappointed with the level of service- to a point where it made it impossible to run the business. Ever since we made the switch to Bank of NV years ago and especially the Durango/Flamingo branch we’ve had nothing but great experiences. From the personal touch you get from the tellers and managers through the professionalism they demonstrate when we had challenges with our business. One time we asked them for a research job of all transactions from years ago including image scans etc… we had asked for it in the morning and by the evening it was already done. Pro tip: ask Tom for betting tips on Hockey, thank us later. NV&ML

Frequently Asked Questions About Western Alliance Bank

What are the regular business hours for Western Alliance Bank at 3985 S Durango Drive, Las Vegas?

Western Alliance Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Western Alliance Bank offer drive-through banking services?

Yes, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.