Stop by New Mexico Bank & Trust, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.
So I don’t understand why one charge on business is flagged by the fraud department and denied the transaction, but a personal account can make any transaction and not get flagged. They say that every bank does this, but having banked with MANY other banks, i have NEVER had a transaction flagged and denied, and if fraud was suspected i would get a call. So making excuses is just as unprofessional as the customer service.
So after this was supposedly “fixed” the transaction was processed again, and again denied. Leaving no choice but to use a different payment method.
Every time there is an issue Bank is very quick to try and give you your money back, and tell you to go to different bank. I didnt think that they were the Owners and allowed to tell people that, i thought the owners would want money at their bank.
Not mad, just disappointed
So if you are driving by, keep going as this bank clearly don’t want to do business.
SG
steven gray
Sep 9, 2025
1.0
Man this bank is garbage beth makes it everyones elses fault i dont recommend especially a buisness account their decliing purchases whenever they want im trying to run a buisness not be at the bank every second worst bank ive used in 10 years
LM
Lily Mitchell
Mar 6, 2023
1.0
Terrible - they said they charge 5$ to cash a customer’s check over 100$ and then just kept repeating that I wasn’t a customer. You’re absolutely right - I’m not and never will be. I was shopping for a local bank; thanks for making the decision that much more easy.
DS
Dinah Sandoval
Dec 31, 2021
5.0
Very friendly and helpful group of people that work there.
What are the regular business hours of UMB Bank in Tucumcari?
UMB Bank in Tucumcari is open Monday to Thursday from 9:00 am to 4:00 pm, and on Friday from 9:00 am to 5:00 pm. It is closed on Saturdays and Sundays.
When are the drive-through hours at UMB Bank, Tucumcari?
The drive-through is open Monday to Thursday from 9:00 am to 4:00 pm, and on Friday from 9:00 am to 5:00 pm, matching the lobby hours.
Is UMB Bank in Tucumcari open on weekends?
No, UMB Bank is closed on both Saturdays and Sundays in Tucumcari.
Does UMB Bank require appointments for banking services?
No, UMB Bank does not require appointments. You can visit during business hours without scheduling.
What banking services does UMB Bank in Tucumcari offer?
They provide retail banking solutions including checking and savings accounts, auto loans, credit cards, as well as small business solutions like deposit accounts, credit cards, and lending.
Where is UMB Bank located in Tucumcari?
UMB Bank is located at 101 E. Route 66, Tucumcari, NM 88401, USA.
What can customers do at New Mexico Bank & Trust, a division of UMB Bank, near UMB Bank?
New Mexico Bank & Trust, a division of UMB Bank, located nearby offers similar banking services, making it convenient for customers to access a wide range of financial options in the area.
Are there any nearby restaurants to UMB Bank where customers can dine before or after banking?
Yes, customers can visit La Cita or Lacita Restaurant, both Mexican and American style eateries nearby, ideal for a meal before or after banking.
What fitness options are available near UMB Bank in Tucumcari?
Snap Fitness, a gym and active life center, is located nearby providing fitness services for customers who want to workout near the bank.
Is there a nearby gas station for customers visiting UMB Bank in Tucumcari?
Yes, Rigdon Texaco and Lowe's Market offer gas station and convenience store services close to UMB Bank for customers needing fuel or quick shopping stops.