UMB Bank

3.4
18 reviews

About

BankATM
Stop by New Mexico Bank & Trust, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

UMB Bank
4001 Southern Boulevard Southeast, Rio Rancho, NM
87124, United States

Hours

Reviews

3.4
18 reviews
5 stars
9
4 stars
1
3 stars
2
2 stars
0
1 star
6
  • ET
    Ed Tenarazo
    Jul 18, 2025
    1.0
    Had been banking with them for almost 10 years, then not. They do not value you or your relationship. Will definitely spread the word to stay away as far as possible.
  • CS
    Cary Smith
    Aug 26, 2022
    1.0
    This bank tried to turn my account over to the state of New Mexico. I got a letter telling me I had unclaimed funds, as if I’m dead, they didn’t bother to call, no notice no nothing. I ran over to the bank I’m here now closing my account. DO NOT TRUST THIS BANK. THEY WILL ATTEMPT TO STEAL YOUR FUNDS. Now I’m in the lobby and they won’t give me my money after getting a letter from the state saying they are seizing my funds. My business account while in a pandemic. Shame on New Mexico Bank and Trust. ZERO TRUST. New Mexico Bank and Trust does not care about our community or our bysiness. Follow up…this is how they care…no honesty, they tried to bury my review after the district manager called me. Too late, it cost me my business. Do not open an account with them you have been warned. There is no customer service or trust. Claim to be focused on “local” but in truth they really don’t care about your business.
  • JH
    James Hepker
    Apr 15, 2022
    5.0
    I love this place. It's how banking should be and everyone is super friendly. If your not here, you banking at the wrong place.
  • GK
    gail keller
    May 11, 2021
    3.0
    When will the lobby be open ? You can’t see the tellers thru the drive up window because of the tint and it’s difficult to hear . Sometimes you need more then a drive up .Every other place in Rio Rancho is open . Ridiculous
  • UC
    Utah Crazy
    Aug 31, 2015
    3.0
    Sometimes I think a bank is a bank is a bank. Well, that about sums it up. The one thing I do like about this bank is that I usually don't have to wait very long to complete transactions either through the drive thru or inside. I mainly bank here for location only.

Frequently Asked Questions About UMB Bank

What are the regular banking hours for UMB Bank's Rio Rancho Banking Center?

The banking center is open Monday through Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 6:00 pm, and is closed on Saturday and Sunday.

When is the drive-through service available at UMB Bank's Rio Rancho location?

Drive-through hours are Monday through Thursday from 9:00 am to 5:00 pm, Friday from 9:00 am to 6:00 pm, and Saturday from 9:00 am to 12:00 pm.