WaFd Bank

There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you’ll see images of your deposit check right on your receipt. You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions. Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you’d like to request that the hold be removed earlier than normal, please call our Client Care Center at 1-800-324-9375.

Access your WaFd Bank checking, savings, money market and CDs – as well as your loans with us – via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page. You’ll need at least one account number along with your Social Security Number to get started. Once you’re enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for “WaFd Bank”.

Call us right away if you’ve lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 1-800-324-9375.

WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. Visit WaFd Bank Insurance Group to learn more. www.wafdinsurance.com or call 1-800-562-2555.

Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.

WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.

Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.

WaFd Bank has Zelle®. It’s a fast, safe and easy way to send money to friends, family and associates in minutes1, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle®. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®. Send money with Zelle®.

We currently have over 200 WaFd Bank Branches to serve our clients in the eight western states of Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico and Texas. Check out our branch locations and ATM locations.

WaFd Bank is not a credit union. We are a full-service regional bank that does not require membership. We provide FDIC deposit insurance for our clients.

Yes. WaFd checking and savings accounts may be opened for as low as $25. The Money Market account opening deposit is $100. Visit the WaFd Bank Checking and Savings pages for more details.

WaFd Bank offers free notary services at most of our local branch locations. To find out if your local WaFd Bank branch supports notary services, please contact your local branch ahead of time and setup an appointment Find a local WaFd Branch.

To receive paperless statements, simply Sign In to Online Banking, select Statements from the menu and then select Account Statements. On the right click the "Go Green! Go Paperless!" link.

Do we ever! Over 40,000 Fee-Free ATM locations.

Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.

To order checks, sign in to Online Banking. Select the checking account you're ordering for and click Order Checks from the Action menu on the right hand side of the screen. This will direct you to our partner's external website to browse the check catalogue and place an order. Treasury Prime clients can order checks from the Dashboard tab, select Check Orders available on the Navigation Center widget. Treasury Express clients can order checks by selecting Resources from left side menu and then Check Reorder.

Please contact the Client Care Center @ 1-800-324-9375 to request your 1099/1098 as they are not available online.

To change your address for your bank account, please contact your local branch or our Client Care Center at 1-800-324-9375.

Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.

Please contact your local branch to add/remove someone to/from a bank as this type of change requires a physical signature.

WaFd Bank processes electronic payments business days (Monday through Friday, except Federal holidays.)

WaFd Bank only processes electronic payments on business days Monday through Friday, excluding public bank holidays.

Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to wafederal@insurancetrackingcenter.com. If you have any questions, call 1-877-452-7954.

WaFd Bank has rolled out a new voice activated banking service that replaces our former telephone banking.

Voice activated banking is a service that uses your unique voice to verify who you are. After you’ve authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as "What’s my balance?" or "Transfer funds". Signing up is easy: If you haven’t already, you must sign up for consumer online or mobile banking. Next, please call 800-324-9375 so that we can set up your voice activated banking profile --- you’ll then be guided to record your voice, so that our service can authenticate you going forward. Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service says, "Hi, how can I help you today?" and the offers suggestions including provide balance, transfer, or talk to an agent.

WaFd Bank in Chama is open Monday to Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.

The Chama branch is closed on major holidays including November 11, November 27, and December 25, 2025.

No, the WaFd Bank Chama location does not have a drive-through service.

You can reset your password or retrieve your username through the WaFd Bank online portals. If assistance is needed, contact the Client Care Center 24/7 at 1-800-324-9375 or email onlinebanking@wafd.com.

WaFd Bank is located at 541 Terrace Avenue, Chama, NM 87520, USA.

Yes, you can deposit checks using the smart ATM available at the branch or via the WaFd Bank mobile app using Mobile Photo Deposit.

Nearby places include The Hotel & Shops, Cumbres & Toltec Scenic Railroad, and Mountainview Mall. Customers can visit these spots before or after banking for shopping, dining, and sightseeing.

The Hotel & Shops area, which includes a train station, is near WaFd Bank Chama and can serve as a transportation landmark to find the bank.

Yes, there are several nearby hotels including Dancing Wolf Resort, Iron Rail Inn, Brazos Lodge, and The Chama Hotel and Shops for visitors needing lodging near the bank.

Yes, the branch offers wheelchair accessible entrances, parking, and seating to accommodate clients with mobility needs.