Business Details
About
BankSavings Bank
WaFd Bank is located at 4400 Osuna Road NE, Albuquerque, NM, 87109
We serve communities across nine western states with more than 200 branches and thousands of fee-free ATMs. We’ve been helping our neighbors thrive for almost 110 years. WaFd Bank is also an SBA preferred lender. As a full service commercial bank, we offer a variety of checking and savings accounts and business banking from large corporations to small businesses. While we offer the latest in digital banking tools, we know relationships matter. We are here to earn your business through straightforward solutions across all platforms. See why Newsweek awarded us Best Big Bank three years in a row. Member FDIC.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.5
12 reviews
5 stars
7
4 stars0
3 stars0
2 stars
2
1 star
3
- ARAmanda Rhoden5 days ago2.0Why does WaFd ATM never work ? Very inconvenient.. I hope they can resolve the issue!
- JDJairo DomechAug 29, 20251.0The ATM has been broken for 2 months or longer and its the only one. They should at least put a cone, a sign, but nothing .. When you go inside to ask when they are going to get it up and running they have the worst attitude with the worst answers. Dont waste your time driving through the ATM Its pointless.
- HGHunter GreeneJun 11, 20255.0Always greeted with a smile! Very professional and kind.
- SCShelly ChimoniNov 29, 20235.0Great customer service. Mr. Juan Lopez was patient in listening and answered my questions; he took time to ensure he provided the product I was needing. Very helpful!
- MBMellie BellyJun 24, 20191.0Washington Federal likes to collect money, but they don't like to lend money. My husband and I applied for a home loan earlier this month. I won't post details for the sake of privacy, but I can say we are in good financial health, and the home we're looking to buy is for sale for less than it's worth. Every time I dealt with Wesley, he acted as if he had no idea who we were, even after meeting him more than once. Carol is just a treat to work with, too (sarcasm). She is utterly condescending in her demeanor, and refused to correct paperwork when I asked. They tried so hard to rope us into a 30-year loan, even though we were specific from the beginning that we only wanted a 15-year. There are exorbitant fees and requests for inspections that go beyond a simple appraisal. And if you don't have an account with them, and want paper statements? Oh, that'll be a one-time set up fee of $400. How about I give you a ream of paper and a book of stamps instead? Sound good? They rely heavily on Experian for credit reporting, even though they're the most antiquated and error-prone of all the reporting bureaus. Carol had a gleeful sneer in her in voice when she called to inform us that the loan request was denied. In the end, I'm glad I don't have to do business with Washington Federal for the next 15 years, considering their approach and attitude towards potential customers. Enjoy that $37.00 loan application fee, because that's all the money you'll ever get from me. UPDATE: Hi, Maria. Even though I'm using a moniker, it should be easy enough for branch staff to figure out who I am. If they're actually interested in working with me, Mr. Lopez, the branch manager, is welcome to reach out. However, I doubt I'll hear from them.
Frequently Asked Questions About WaFd Bank
What is WaFd Bank's routing number?
The WaFd Bank routing number is 325070980 for all transactions, including wire transfers, automatic or direct deposits, Automated Clearing House (ACH) transactions and ordering checks.
What if I've forgotten my username or password?
Reset your password.
Remember username.
If you run into trouble and need help, please feel free to call our Client Care Center which is open 24 hours a day 7 days a week at 1-800-324-9375 or email onlinebanking@wafd.com.
If you’re a business, you should call us or email businessdepositops@wafd.com. (Email inquiries are responded to within 1-2 business days.)
Back to FAQs
How do I deposit a check after hours?
There are two easy ways to deposit a check on evenings and weekends. Every WaFd Bank branch has a smart ATM that allows you to deposit checks (and cash) without using an envelope. And you’ll see images of your deposit check right on your receipt.
You can also deposit a check using your smartphone. With Mobile Photo Deposit, use the WaFd Bank mobile banking app to snap a photo of the front and back of your check. Just follow the on-screen instructions.
Reminder: A hold applies to items deposited via the ATM or mobile photo deposit until we can verify the validity of the items deposited. If you’d like to request that the hold be removed earlier than normal, please call our Client Care Center at 1-800-324-9375.
How do I access my account online?
Access your WaFd Bank checking, savings, money market and CDs – as well as your loans with us – via online and mobile banking. Sign up is easy, just visit our Online Banking and Mobile enrollment page.
You’ll need at least one account number along with your Social Security Number to get started. Once you’re enrolled, you can also download our mobile app and link your accounts to your smartphone. Start with a visit to the Apple App or Google Play store and search for “WaFd Bank”.
What to do if I’ve lost my debit card?
Call us right away if you’ve lost your debit card or suspect it might be stolen. You may call your local branch, or our Client Care Center is available at 1-800-324-9375.
Does WaFd Bank offer car, motorcycle, RV, or boat loans?
WaFd Bank does not offer car, motorcycle, RV, or boat loans, but our WaFd Bank Insurance Group does offer insurance policies for these items and more to meet your insurance needs. Visit WaFd Bank Insurance Group to learn more. www.wafdinsurance.com or call 1-800-562-2555.
Did Washington Federal change its name?
Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.
What does WaFd stand for?
WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.
How do I find my WaFd Bank account number?
Find your account number by signing into online banking, checking your bank statement or looking at the bottom line of your printed checks. You may also contact your local branch for further assistance.
Does WaFd Bank have Zelle®
WaFd Bank has Zelle®. It’s a fast, safe and easy way to send money to friends, family and associates in minutes1, right from the WaFd Bank mobile app or online banking. You must have a bank account in the U.S. to use Zelle®. Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle®. Send money with Zelle®.
How many branches does WaFd Bank have?
We currently have over 200 WaFd Bank Branches to serve our clients in the eight western states of Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico and Texas. Check out our branch locations and ATM locations.
Is WaFd Bank a credit union?
WaFd Bank is not a credit union. We are a full-service regional bank that does not require membership. We provide FDIC deposit insurance for our clients.
Can my WaFd Bank account be under $1000?
Yes. WaFd checking and savings accounts may be opened for as low as $25. The Money Market account opening deposit is $100. Visit the WaFd Bank Checking and Savings pages for more details.
Does WaFd Bank offer notary services?
WaFd Bank offers free notary services at most of our local branch locations. To find out if your local WaFd Bank branch supports notary services, please contact your local branch ahead of time and setup an appointment Find a local WaFd Branch.
How do you go paperless with WaFd Bank?
To receive paperless statements, simply Sign In to Online Banking, select Statements from the menu and then select Account Statements. On the right click the "Go Green! Go Paperless!" link.
Does WaFd Bank have ATMs?
Do we ever! Over 40,000 Fee-Free ATM locations.
Can I open an account online at WaFd Bank?
Yes. Apply for a WaFd Bank account through our simple and secure site in just minutes.
How do I order more checks?
To order checks, sign in to Online Banking. Select the checking account you're ordering for and click Order Checks from the Action menu on the right hand side of the screen. This will direct you to our partner's external website to browse the check catalogue and place an order.
Treasury Prime clients can order checks from the Dashboard tab, select Check Orders available on the Navigation Center widget.
Treasury Express clients can order checks by selecting Resources from left side menu and then Check Reorder.
How do I request a copy of my bank tax statement?
Please contact the Client Care Center @ 1-800-324-9375 to request your 1099/1098 as they are not available online.
How do I change my address with WaFd Bank?
To change your address for your bank account, please contact your local branch or our Client Care Center at 1-800-324-9375.
How do I close my bank account?
Closing a bank account requires a physical signature, please reach out to your local WaFd Bank branch.
How do I add/remove someone to/from my bank account?
Please contact your local branch to add/remove someone to/from a bank as this type of change requires a physical signature.
When can I expect an electronic bank deposit to my WaFd Bank account?
WaFd Bank processes electronic payments business days (Monday through Friday, except Federal holidays.)
Does WaFd Bank process payments on public bank holidays or weekends?
WaFd Bank only processes electronic payments on business days Monday through Friday, excluding public bank holidays.
How to update your mortgage hazard insurance?
Please contact your insurance agent and request that they send us evidence of acceptable Hazard Insurance coverage. Verification may be emailed to wafederal@insurancetrackingcenter.com. If you have any questions, call 1-877-452-7954.
What happened to telephone banking?
WaFd Bank has rolled out a new voice activated banking service that replaces our former telephone banking.
What is voice activated banking?
Voice activated banking is a service that uses your unique voice to verify who you are. After you’ve authenticated your identity securely using your voice, our automated service lets you manage your accounts using voice commands such as "What’s my balance?" or "Transfer funds".
Signing up is easy:
If you haven’t already, you must sign up for consumer online or mobile banking.
Next, please call 800-324-9375 so that we can set up your voice activated banking profile --- you’ll then be guided to record your voice, so that our service can authenticate you going forward.
Anytime you call in, the service will ask you to authenticate using your voice. Once authenticated the service says, "Hi, how can I help you today?" and the offers suggestions including provide balance, transfer, or talk to an agent.
What are the drive-through hours at WaFd Bank on weekdays?
Drive-through is open Monday to Thursday from 8:30 AM to 4:30 PM, and Friday from 8:30 AM to 5:00 PM. It is closed on weekends and certain holidays.
Is WaFd Bank open on weekends?
No, WaFd Bank is closed on Saturdays and Sundays.
Does WaFd Bank offer mobile check deposit after hours?
Yes, you can deposit checks using WaFd Bank's mobile banking app or the smart ATM at any branch for after-hours deposits.
How can I reset my forgotten online banking password?
You can reset your password online or contact the Client Care Center available 24/7 at 1-800-324-9375 for assistance.
What is the routing number for WaFd Bank?
The WaFd Bank routing number is 325070980 for all transactions including wire transfers and ordering checks.
Does WaFd Bank offer notary services at this location?
Yes, most WaFd Bank branches offer free notary services. It is recommended to contact the branch ahead to schedule an appointment.
What should I do if I lose my WaFd Bank debit card?
Call the local branch or the Client Care Center immediately at 1-800-324-9375 to report the lost or stolen card.
Are there other banks or ATMs near WaFd Bank on Osuna Road?
Yes, nearby financial services include the WaFd Bank - Osuna branch itself, Washington Federal, Bitcoin Depot ATM, The Exchange Network ATM, and a Bank of America ATM.
What nearby food options are available close to WaFd Bank?
Near WaFd Bank, you can find Einstein Bros. Bagels, McDonald's, and The Blend smoothie and juice bar for convenient dining.
Are there fitness or wellness centers near WaFd Bank on Osuna Road?
Yes, nearby wellness centers include SWEAT Yoga Studio, The Blush Medical Spa, The LASIK Vision Institute, Caperton Fertility Institute, and Get Fit ABQ gym.