Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
Takes 3 months to get your money back for a dispute. Wells Fargo gave me my money back same day everytime. Nusenda is the worst bank. You cant even deposit a check without it being held for 3 days for inspection. The branches just have a bunch of inexperienced bankers. New teller everytime i go in. I'm not trying to share my banking info with someone new everyweek.
DB
Donald Beard
Oct 2, 2025
5.0
I've been with Rio Grande for almost 18 years and they have always been professionally perfect!
MM
Marion Mitchell
Oct 2, 2025
5.0
Nicest people ever
AR
Andrew Randon
Sep 18, 2025
5.0
Went in today to pay my car payment and Alondra was very very helpful! She updated me on some information about principal as it relates to my monthly payment and the smile the whole time just capped off the reassurance. Definitely enjoyed my experience here!
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular business hours for Rio Grande Credit Union's Montgomery Branch?
The Montgomery Branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Rio Grande Credit Union offer drive-through services and what are the drive-through hours?
Yes, drive-through services are available. The hours are Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. Sundays are closed.
What should I do if I can't log into Digital Banking?
If you experience login issues, first try resetting your password via the 'Forgot Password?' link on the Digital Banking login page. If problems persist or your account is locked, contact Rio Grande Credit Union at 505.262.1401 or 877.761.5136, or visit any branch for assistance. First-time users need to enroll first.
Can I open a savings or checking account online with Rio Grande Credit Union?
Yes, you can open an account online quickly by completing their Online Application. For further assistance, you can visit a branch or contact the credit union directly.
Is there a minimum deposit required to open a checking account?
A minimum deposit of $25 is required to open a checking account. Other accounts may have varying minimum balances or fees. For detailed information, refer to the Checking page or contact the credit union.
What types of accounts and loan products does Rio Grande Credit Union offer?
They offer various accounts including Free Checking, Dividend Checking, Traditional Savings, Money Market, IRAs, and Certificates of Deposit. Loan products include Vehicle, Home, Personal, Student, Construction, Home Equity Loans, and Business Loans.
Is Rio Grande Credit Union accessible for wheelchair users?
Yes, the branch provides wheelchair accessible seating and restrooms. Additionally, it has a drive-through service for convenience.
Which nearby places can help customers visiting Rio Grande Credit Union?
The Bank of Albuquerque is nearby for alternative banking services. Customers can also find nearby dining at Del Taco or seek healthcare services at Lovelace Physical Therapy or Lovelace Women's Hospital Breast Care Center if needed.
Are there nearby dining options around Rio Grande Credit Union for customers to visit?
Yes, Del Taco, a fast-food Mexican restaurant, is close by where customers can grab a meal before or after banking.
How can nearby healthcare services be useful for customers visiting Rio Grande Credit Union in Albuquerque?
Nearby healthcare providers like Lovelace Physical Therapy, Complete Rejuvenation, and various obstetricians and midwives offer convenient access to medical services, allowing customers to combine banking visits with healthcare appointments in the area.