Rio Grande Credit Union

3.9
107 reviews
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Business Details

1211 4th Street NW, Albuquerque, NM
87102, United States
(505) 262-1401
http://riograndecu.org
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About

Credit UnionATMBusiness Banking ServiceOnline Banking
Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.

Details

  • Drive-throughAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Rio Grande Credit Union
1211 4th Street NW, Albuquerque, NM
87102, United States

Hours

Reviews

3.9
107 reviews
5 stars
70
4 stars
6
3 stars
4
2 stars
5
1 star
22
  • MO
    Margaret Ortiz
    Oct 29, 2025
    5.0
    Always very helpful thank you very much
  • CG
    Carmen Gonzalez
    Oct 29, 2025
    4.0
    I always find very kind people who are willing to help with any of my needs.
  • AA
    abq505mhs
    Sep 18, 2025
    5.0
    RGCU is hands-down the best CU or bank I've ever used. RGCU puts its members first, and efficiently and professionally provides true customer service. Several years back I moved my $ from Nusenda because they didn't appreciate my 30+ year membership, and made me do all the work to stop another member from tapping into my account. RGCU has always delivered great service, always with a smile or good humor, and I'm delighted to be a member of such a quality CU.
  • HD
    Hazel D
    Aug 22, 2025
    1.0
    Every time I visit this location, Rebecca (the “manager”) is consistently unprofessional. She always seems to have an attitude problem and is rude not only to clients but also to the staff she manages. On multiple occasions, I have personally witnessed her speaking disrespectfully to the young ladies who work there, which is unacceptable for someone in a leadership role. On my most recent visit, she had just returned from lunch, but she smelled as if she had been at a party instead—again, very unprofessional behavior. This credit union has always had a good reputation, and I have been a loyal member for many years, but with her in charge, that reputation is declining. I miss the former manager, Erick, who was always polite, respectful, and professional. If I could give this location a zero-star rating because of Rebecca, I would.
  • TE
    The Infinite Enigma
    May 15, 2023
    5.0
    Everytime I've ever have issues with my financies, whether it be this or that, complicated or uncomplicated. For instance, this location doesn't have a "coin machine", so the associate ended hooking it up with some coins rolls with all 4 major denominations
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Frequently Asked Questions About Rio Grande Credit Union

What is my account number?

Your account number can be located: On your statements Within Digital Banking On the bottom number of your checks If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.

Why can't I log into Digital Banking?

There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: Navigate to the Digital Banking login page. Click "Forgot Password?" If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free). Are you a first time digital banking user? You'll need to enroll first!