Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
Horrible credit union. I came in today to simply open a savings account. The staff was very nice and respectful. However the policies of the credit union is too invasive. I bring my driver's licenses, passport, social security card, and birth certificate. I also had my name and address. The credit union told me that I needed to show a phone bill with the address on it or my lease. What if I was living with an family members and bills weren't in my name?? This policy is so crazy and doesn't make sense when I am simply opening a SAVINGS account!!!
I truly hope this credit union close down or fix their policies
People are trying to simply do better with their lives and this credit union putting people through hoops and ladders just to open a SAVINGS account is ridiculous.bi definitely will not try to open an account with them never in my life.
CA
Carol Arellano
Aug 21, 2025
5.0
We are always greeted with friendly respect.
Our finances are taken care of efficiently.
JC
Juan Carrillo
Jul 12, 2025
1.0
It says its open when its closed and its not the first time its happened.
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular branch hours for Rio Grande Credit Union?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
When is the drive-through service available at the Rio Grande Credit Union Marble Branch?
Drive-through hours are Monday through Thursday 8:30 AM to 5:30 PM, Friday 8:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
Is Rio Grande Credit Union open on major holidays?
The branch is closed on Veterans Day (Nov 11), Thanksgiving (Nov 27), and Christmas Day (Dec 25). It has reduced hours (9:00 AM to 1:00 PM) on Christmas Eve (Dec 24) and New Year's Eve (Dec 31).
What products and services does Rio Grande Credit Union offer?
They offer a variety of products including multiple checking and savings accounts, loans (auto, personal, student, home equity), credit cards, and retirement accounts. Services include insurance options, telephone banking, mobile deposit, and card controls.
How can I open a savings or checking account at Rio Grande Credit Union?
You can open an account online using their Online Application, or visit any branch if you have further questions or need assistance.
What should I do if I can't log into Digital Banking?
Try resetting your password via the Digital Banking login page by clicking 'Forgot Password?'. If that doesn't work or your account is locked, contact the branch or visit in person for assistance.
What nearby places can I visit before or after banking at Rio Grande Credit Union?
Nearby, you can visit Powerflex Gym for a workout or stop by Chopstix for a meal. If you need postal services, Mail Bank post office and the UPS Authorized Shipping Outlet are also close by.
Are there local entertainment options near Rio Grande Credit Union?
Yes, nearby radio stations like 103.7 The Oasis and The Hustle 101.3 offer entertainment, including concerts you might enjoy before or after your visit.
Can I find beauty and wellness services near the credit union?
Yes, nearby salons and spas include Sisters Salon, Melo Beauty Co., Symmetry spa, and Top Nails, where you can get hair, skin, tattoo, or nail treatments.
How can I contact Rio Grande Credit Union for assistance or inquiries?
You can reach them by phone at 505-262-1401 or toll-free at 877-761-5136, or email memberservices@riograndecu.org. You can also visit their website at http://riograndecu.org.