Business Details
About
Credit UnionATMBusiness Banking ServiceOnline Banking
Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
Details
- Drive-throughAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.1
128 reviews
5 stars
92
4 stars
7
3 stars1
2 stars
2
1 star
26
- LPLiyah PaulNov 4, 20255.0Had a really stressful and frustrating situation with my car loan but Desirae was really kind and helpful and got me the help i needed right away. 🙂
- JTJoshua TerronesNov 3, 20255.0She was very helpful and everything went well. I am so happy belated it reopened. My account was great so awesome.
- LLLucila LozoyaSep 29, 20255.0All people are kind and respectful, they help with any questions they are asked. Thank you very much.
- MTMaria TorresAug 29, 20255.0Todo el personal que trabaja aquà en esta sucursal siempre son muy amables, todos hablan en español, facilitan el proceso y se toman su tiempo para ayudar y explicarle a uno en detalle. Gracias por ser tan lindos y siempre dispuestos ayudar
- RJRonald JohnsonAug 27, 20255.0JEVIN IN CUSTOMER SERVICE WAS INCREDIBLY ATTENTIVE IN HELPING ME TO RECOVER MY SS WIRE AFTER THE FRAUD EPISODE WE WENT THROUGH HE WORKED TIRELESSLY TO GET BOTH CHECKS CREDITED TO MY NEW ACCOUNT GE SAVED THE DAY MY SINCERE THANKS
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular business hours for Rio Grande Credit Union at the Rio Bravo Branch?
The Rio Bravo Branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 5:30 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
When is the drive-through service available at the Rio Bravo Branch?
Drive-through hours are Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6 PM, and Saturday from 9 AM to 1 PM. The drive-through is closed on Sundays.
Is the Rio Bravo Branch accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible seating and restrooms to accommodate customers with disabilities.
What languages are supported at Rio Grande Credit Union?
Services are available in both English and Spanish to accommodate diverse members.
Can I open a checking or savings account online with Rio Grande Credit Union?
Yes, you can open a savings or checking account online quickly by completing their online application.
What types of loans does Rio Grande Credit Union offer?
They offer various loans including vehicle loans, personal loans, student loans, construction loans, home loans, and home equity loans.
Is there a minimum deposit to open a checking account at Rio Grande Credit Union?
Yes, a minimum deposit of $25 is required to open a checking account, with other balance requirements depending on the specific account type.
How can I find Rio Grande Credit Union using public transit?
The Rio Bravo Branch is near the Railrunner Train Station On Rio Bravo, making it convenient to reach by train. This station also has a bookstore where you can browse before or after your visit.
Are there places to eat or grab coffee near Rio Grande Credit Union?
Yes, nearby places include El Sazon de Nachito, a Mexican restaurant and food truck, and Circle K, which offers coffee and convenience items.
What nearby services could be useful in case of a roadside emergency when visiting the Rio Bravo Branch?
Nearby services include Macy's Towing for emergency roadside assistance and LKQ Corp - New Mexico for automotive repair and parts.