Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
RGCU has the best rates! I appreciate Luis (The Branch Manager at Rio Bravo) taking the time to help me through all my banking needs! Extremely professional and thorough! Such a great familia like atmosphere!
DK
Dean Kaehele
6 days ago
5.0
Always professional and courteous.
AC
Alan Carpenter
Dec 28, 2025
5.0
Staff is always friendly and helpful, the fraud department is outstanding they contact me before I know there’s a problem, and all monies that is in question has been put back into my account within 24hrs,
DD
Dan
Dec 21, 2025
5.0
Ruby makes dealing with RGCU a pleasant experience. She is very accommodating and both my wife and I look forward to dealing with her in the future
LL
Lizbeth lopez
Dec 9, 2025
1.0
Muy mala experiencia con Perla la manejadora no trata de calmar la situación al contrario se pone a peliar, cuando ellos tienen la culpa de sacar pagos para cuentas q ya fueron cerradas. Y tratan de culpar al cliente q porque uno tiene q hablar y cancelar pagos automáticos para una cuenta cerrada.
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular business hours for Rio Grande Credit Union at the Rio Bravo Branch?
The Rio Bravo Branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 5:30 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
When is the drive-through service available at the Rio Bravo Branch?
Drive-through hours are Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6 PM, and Saturday from 9 AM to 1 PM. The drive-through is closed on Sundays.
Is the Rio Bravo Branch accessible for customers with disabilities?
Yes, the branch has wheelchair-accessible seating and restrooms to accommodate customers with disabilities.
What languages are supported at Rio Grande Credit Union?
Services are available in both English and Spanish to accommodate diverse members.
Can I open a checking or savings account online with Rio Grande Credit Union?
Yes, you can open a savings or checking account online quickly by completing their online application.
What types of loans does Rio Grande Credit Union offer?
They offer various loans including vehicle loans, personal loans, student loans, construction loans, home loans, and home equity loans.
Is there a minimum deposit to open a checking account at Rio Grande Credit Union?
Yes, a minimum deposit of $25 is required to open a checking account, with other balance requirements depending on the specific account type.
How can I find Rio Grande Credit Union using public transit?
The Rio Bravo Branch is near the Railrunner Train Station On Rio Bravo, making it convenient to reach by train. This station also has a bookstore where you can browse before or after your visit.
Are there places to eat or grab coffee near Rio Grande Credit Union?
Yes, nearby places include El Sazon de Nachito, a Mexican restaurant and food truck, and Circle K, which offers coffee and convenience items.
What nearby services could be useful in case of a roadside emergency when visiting the Rio Bravo Branch?
Nearby services include Macy's Towing for emergency roadside assistance and LKQ Corp - New Mexico for automotive repair and parts.