Located at the Lobo Rainforest building, our Rainforest Video Teller offers Nusenda Credit Union services in a convenient downtown Albuquerque location. This satellite features state-of-the-art Video Teller Machine technology where members can talk real-time with a Nusenda Representative during credit union business hours. Experience banking of the future, available today.
Really cool experience! Will be going back! Helpful and knowledgeable staff!
MA
Michelle Aguilar
Mar 10, 2025
1.0
No wonder why this location has the lowest ratings ever!! I have been a client of Nusenda for over six years, and I have NEVER had any derrogatory transactions on my account. However, I recently made a mistake and overdraw my account by $175.00, so the next day went to this lausy branch to make a deposit. I had a check from my 401(K) for approximatley $1,400.00. However, the innept cashier who helped me through a camera, could not believe that I was depositing a check. She kept me over 15 minutes and I could see through the camera tha she was doing nothing. When I complaint of the time, she treated me as if I was a criminal. My history with Nusenda shows a very signifficant weekly direct deposit from my employeer, I keep an average balance of $7,000 a day, and ONE MISTAKE!! She was treating me as if I was a criminal. I asked for a supervisor, who came and did the check deposit in less than 3 minutes. Nusenda, you should look into this. I just opened another accpount with US Eagle, becuase of th is ideit, I am closing my account and taking my business somewhre else. I am not the only one, look at the ratings for this branch. They are pittiful!! Are you doing anything about that???
MV
Marcos V
Dec 30, 2024
1.0
Closed to public
MF
Maricruz Lopez Flores
Jul 31, 2021
1.0
No access to the building on a saturday
TN
Tom Nasca
Dec 14, 2019
1.0
Not a real location - just a tablet that calls another Nusenda location. Went here to get change for $20 bills, but they have no services like that here.
Frequently Asked Questions About Nusenda Credit Union Video Teller
Where is the Nusenda Credit Union Video Teller located?
It is located at 101 Broadway Blvd NE, Suite 1170, in the Lobo Rainforest building in downtown Albuquerque, NM 87102.
What are the operating hours for the Nusenda Credit Union Video Teller?
The Video Teller is open Monday through Friday from 8:00 a.m. to 4:00 p.m., and Saturday from 8:00 a.m. to 2:00 p.m. It is closed on Sundays.
What services does the Nusenda Credit Union Video Teller provide?
It offers state-of-the-art Video Teller Machine technology where members can interact in real-time with a Nusenda Representative during credit union business hours.
Who can access the Video Teller Machine services after regular hours?
After 4 p.m. (2 p.m. on Saturday), access to Video Teller Machine services is restricted to residents and employees of the Lobo Rainforest building.
How can members contact Nusenda Credit Union Video Teller?
Members can reach them by phone at +1 505-889-7755 or visit their website at https://www.nusenda.org/about/branch-atm-locations/rainforest-video-teller.
Is there a coffee shop near Nusenda Credit Union Video Teller where I can grab a drink before or after visiting?
Yes, Suenos Coffee Co. is located nearby, and it is a great spot for coffee and smoothies. Note that after 2 p.m. on Saturdays and 4 p.m. on weekdays, the coffee shop closes and access to video teller services then becomes restricted.
Are there any hotels near the Nusenda Credit Union Video Teller for visitors to stay?
Yes, the Lobo Rainforest building includes hotel accommodations, and nearby hotels include Homewood Suites by Hilton Albuquerque Downtown and Hilton Garden Inn Albuquerque Downtown.
Can you recommend any nearby landmarks or historical sites to visit around Nusenda Credit Union Video Teller?
You can visit the New Mexico State Road 47 landmark and the Old Albuquerque High School, both of which are close to the location.
What are some nearby professional or educational organizations close to the Nusenda Credit Union Video Teller?
Nearby organizations include Global Kinetics (event photography and professional services), Innovate ABQ (education and professional services), and UNM Rainforest Innovations (college and community services).
How can I connect with Nusenda Credit Union Video Teller on social media?
You can find them on LinkedIn, Facebook, Instagram (@nusendacu), and Twitter (@nusendacu) for updates and information.