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At Nusenda Credit Union, we’re proud to serve our members in Albuquerque with personalized banking solutions that make a difference. From checking and savings accounts to home and auto loans, credit cards, and business services, we’re here to help you achieve your financial goals. As a not-for-profit, member-owned credit union, Nusenda returns earnings to our members through better rates, fewer fees, and innovative financial tools. Experience local banking with the convenience, technology, and care you deserve - visit our Cottonwood Branch in Albuquerque today!
I am writing to express my profound disappointment with the customer service I received at Nusenda Credit Union today. As a long-standing customer with multiple accounts, I visited a drive-through for a deposit. The employee at the window failed to offer any greeting and displayed a dismissive attitude throughout the transaction. Her curt interaction and lack of basic courtesy, such as a farewell, were unacceptable. Such unprofessional conduct reflects poorly on Nusenda Credit Union. I trust you will address this matter appropriately to ensure all customers are treated with respect and professionalism.
MS
Mario Sanchez
Oct 18, 2025
1.0
They lie just to get off work on time. They try to hassle you! smh
JG
Jason Gonzales
Oct 7, 2025
1.0
It's getting harder and harder to stay with this place. ATM's are always garbage
YJ
Yolanda Johnson
May 8, 2024
1.0
El lunes 5/6/24 fui a la 1 pm fue desesperante,demasiado tiempo esperar en línea para hacer un depósito me tube que salir de línea bien terrible no regreso a este lado
PM
Perla Munoz
Nov 28, 2023
1.0
Super unfriendly very unimpressed. The most confusing thing is the services they provide you one day are not the same services they provide the next day.
SMH.
Frequently Asked Questions About Nusenda Credit Union
What are the main services offered by Nusenda Credit Union?
Nusenda Credit Union offers personalized banking solutions including checking and savings accounts, home and auto loans, credit cards, business services, and financial tools.
Where is Nusenda Credit Union's Cottonwood Branch located?
The Cottonwood Branch is located at 10090 Coors Boulevard Northwest, Albuquerque, NM 87114.
What are the operating hours for Nusenda Credit Union's Cottonwood Branch?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I contact Nusenda Credit Union's Cottonwood Branch?
You can contact the branch by phone at +1 505-889-7755 or email at info@nusenda.org.
Is Nusenda Credit Union a member-owned institution?
Yes, Nusenda Credit Union is a not-for-profit, member-owned credit union returning earnings to members through better rates and fewer fees.
Where can I find more information about Nusenda Credit Union online?
More information is available on their website at https://www.nusenda.org/about/branch-atm-locations/cottonwood-branch and on their LinkedIn, Facebook, Instagram, and Twitter pages.
What dining options are available near Nusenda Credit Union?
Nearby dining options include Lin's Buffet (steakhouse), Popeyes (fast food chicken), Hong Kong Buffet (Chinese buffet), Rio Grande Social (Mexican diner), Los Cuates (Mexican and American), Copeland's (American restaurant), Bahama Buck's (desserts), Weck's (breakfast and Mexican), Denny's (breakfast diner), Lumpy's Burgers, California Pastrami, Garduno's of Mexico (Tex-Mex), Panda Express (fast food), and The Tap Room At Vincent's (sports bar).
Are there any retail or shopping stores near Nusenda Credit Union?
Yes, nearby retail options include Burkes Outlet and Hobbytown USA hobby shop.
Which nearby places can customers visit for personal care and beauty services?
Customers can visit The Colorist Hair Studio, Vincent's Mens Salon & Lounge, La Bella Spa & Salon, and Luna Bella Ink Permanent Makeup & Esthetics nearby for beauty and spa services.