Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
4.6
22 reviews
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19
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- KRKelsey RobertsonSep 9, 20255.0This First Citizens is not only a lovely building but houses the nicest staff I have ever met. They make you feel valued and are both friendly and professional. I’ve gone in this branch 10 times so far and received nothing but the most outstanding service. Highly recommend this beach for your business banking needs.
- ZBZdenka BehalAug 17, 20255.0We’ve been with First Citizens Bank since 2006, and the experience has been outstanding from day one. The staff is always welcoming, professional, and genuinely cares about their customers. They know us personally, which makes every interaction easy and enjoyable. They’ve gone above and beyond over the years, helping us with both business and personal loans, and even coming directly to our business when we needed hands-on support. That kind of service is rare these days. After dealing with larger national banks, I can say without hesitation that First Citizens sets the standard for customer service. Friendly, efficient, and reliable — we couldn’t ask for a better banking partner
- TBTerry BehalAug 17, 20255.0I’ve been banking with First Citizens Bank since 2006, and I can honestly say we couldn’t be happier. The team is always friendly, helpful, and knows us on a first-name basis. Over the years, they’ve assisted us with both personal and business loans, and their service has always been fast, efficient, and attentive. What really sets them apart is their hands-on approach — they’ve even come directly to our business to help us in person. Nothing is ever too big or too small for them to handle. Having worked with other large national banks in the past, I can confidently say nothing compares to the personal service and care we’ve received at First Citizens Bank. Truly top-notch service — highly recommended!
- MIMelwin IssacDec 28, 20225.0Good building and friendly staff. Reyna Tapia was very helpful today when I went there to get a credit card and she gave me good tips on how to be responsible with it. I have found this bank to be pretty helpful to me even when I lived in other cities. Never had a bad experience.
- BWBrian WaldenJan 5, 20225.0Mariah is top notch. CEO in no time. Thanks for all your help.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 4701 Lang Avenue NE in Albuquerque?
First Citizens Bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank at this location offer drive-through banking services?
Yes, the drive-through hours are Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
Is First Citizens Bank open on holidays?
This branch is closed on major holidays including November 11, November 27, December 25, and January 1 as noted for 2025 and 2026.
What financial services are available at the First Citizens Bank in Albuquerque?
The bank offers products such as checking, savings, personal lending, home equity, credit cards, business checking, business lending, business credit cards, and merchant services.
What specialized services does First Citizens Bank provide at this location?
They offer commercial lending and leasing specialist services to their customers.
Where is First Citizens Bank located in Albuquerque?
It is located at 4701 Lang Avenue NE, Albuquerque, NM 87109, USA, inside the Albuquerque Journal Center.
Are there any mortgage lenders nearby First Citizens Bank on Lang Avenue?
Yes, both Larissa Byrd and Anthony Carrillo, who are mortgage lenders and brokers, are located near First Citizens Bank.
What dining options can I find near First Citizens Bank at Albuquerque Journal Center?
Pizza Hut Express is a nearby restaurant where you can grab a quick meal before or after visiting the bank.
Are there professional legal services close to the First Citizens Bank location?
Yes, Wood Law Group and John V. Nilan JD, MBA, are nearby legal service providers close to the bank’s location.
How can I contact First Citizens Bank at this location?
You can reach them by calling +1 505-243-9899 or faxing at +1 984-867-3169.