Bank of Albuquerque

4.0
63 reviews

About

Bank
We’re so much more than a bank. We’re a financial services partner for consumers, businesses and wealth clients. While our origins are humble, we’ve grown alongside our clients for over a century. We do business one client at a time, focused on delivering thoughtful expertise and tailored advice because we know that when our clients succeed, we succeed. We have unwavering confidence in our ability to build strong relationships, provide diverse expertise and services, and invest in the communities we serve. We go above. So you can go beyond.

Location

Bank of Albuquerque
2500 Louisiana Blvd. NE, Albuquerque, NM
87110, United States

Hours

Reviews

4.0
63 reviews
5 stars
44
4 stars
3
3 stars
2
2 stars
0
1 star
14
  • AO
    Antonio Osojnicki
    Jan 16, 2025
    1.0
    Been a customer of Bank or Albuquerque for almost a year now. The recurring online banking outages, and their whole IT system being down at their branches shows they are not willing to invest into a half decent customer experience. It shows in the app too, it's extremely rudimental and has most likely been outsourced to the lowest bidder, probably overseas. Today, 1/15/2025, their whole system was down. I went to a branch in the afternoon to deposit cash I didn't want to keep on hand, and they didn't even give me a receipt. I am relying on their integrity to actually credit my account with the money I gave them, and it wasn't a measly $20. Their online banking & app are still down, and it's almost midnight. I can't do anything with any of my BoABQ accounts. I doubt I'll be somehow compensated, or even get an apology for bad customer service. Needless to say, I will be looking into a different bank and/or credit union.
  • HJ
    hollie jackson
    May 21, 2024
    1.0
    Back July I purchased a 10 month CD at 5% interest. At the time of my CD mature date I should have earned $500. on my money. Well I only earned $415.86. The branch manager explained that because the CD was not a year CD they were only able to pay the $415.86. I explain that I purchased the CD in good faith at the 5% interest for 10 months. I explained to him that it sounds a lot like a Bait and Switch. He had no response other than this how all banks figured it. I have learned my lesson. Please Please be warned of this bank’s practice.
  • SH
    Stanley Higgins
    Aug 31, 2019
    5.0
    I value my relationship with Bank of Albuquerque and find my visits there to be very pleasant.
  • NM
    N8tive74 Miller
    Feb 20, 2019
    5.0
    Customer service was excellent and made my banking life easier.

Frequently Asked Questions About Bank of Albuquerque

What are the operating hours of Bank of Albuquerque on weekdays?

Bank of Albuquerque is open Monday through Friday from 9:00 AM to 5:00 PM.

Is Bank of Albuquerque open on weekends?

No, Bank of Albuquerque is closed on Saturdays and Sundays.