We’re so much more than a bank. We’re a financial services partner for consumers, businesses and wealth clients. While our origins are humble, we’ve grown alongside our clients for over a century. We do business one client at a time, focused on delivering thoughtful expertise and tailored advice because we know that when our clients succeed, we succeed. We have unwavering confidence in our ability to build strong relationships, provide diverse expertise and services, and invest in the communities we serve. We go above. So you can go beyond.
Been a customer of Bank or Albuquerque for almost a year now.
The recurring online banking outages, and their whole IT system being down at their branches shows they are not willing to invest into a half decent customer experience. It shows in the app too, it's extremely rudimental and has most likely been outsourced to the lowest bidder, probably overseas.
Today, 1/15/2025, their whole system was down. I went to a branch in the afternoon to deposit cash I didn't want to keep on hand, and they didn't even give me a receipt. I am relying on their integrity to actually credit my account with the money I gave them, and it wasn't a measly $20.
Their online banking & app are still down, and it's almost midnight. I can't do anything with any of my BoABQ accounts. I doubt I'll be somehow compensated, or even get an apology for bad customer service.
Needless to say, I will be looking into a different bank and/or credit union.
HJ
hollie jackson
May 21, 2024
1.0
Back July I purchased a 10 month CD at 5% interest. At the time of my CD mature date I should have earned $500. on my money. Well I only earned $415.86. The branch manager explained that because the CD was not a year CD they were only able to pay the $415.86. I explain that I purchased the CD in good faith at the 5% interest for 10 months.
I explained to him that it sounds a lot like a Bait and Switch. He had no response other than this how all banks figured it.
I have learned my lesson. Please Please be warned of this bank’s practice.
SH
Stanley Higgins
Aug 31, 2019
5.0
I value my relationship with Bank of Albuquerque and find my visits there to be very pleasant.
NM
N8tive74 Miller
Feb 20, 2019
5.0
Customer service was excellent and made my banking life easier.
Frequently Asked Questions About Bank of Albuquerque
What are the operating hours of Bank of Albuquerque on weekdays?
Bank of Albuquerque is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Bank of Albuquerque open on weekends?
No, Bank of Albuquerque is closed on Saturdays and Sundays.
Does Bank of Albuquerque have any holiday closures?
Yes, the bank is closed on November 11, 2025, and November 27, 2025 for holidays.
What is the address and contact number for Bank of Albuquerque?
The bank is located at 2500 Louisiana Blvd. NE, Albuquerque, NM 87110. You can contact them at +1 505-837-4161.
What types of services does Bank of Albuquerque offer?
Bank of Albuquerque offers financial services for consumers, businesses, and wealth clients, including banking, mortgage brokerage, and personalized financial advice.
Where can I find more information or connect with Bank of Albuquerque online?
You can visit their website at https://locations.bankofalbuquerque.com/nm/albuquerque/2500-louisiana-blvd.-ne or follow them on Facebook at https://www.facebook.com/BankofAlbuquerque/ and Twitter @BankofABQ.
Are there any nearby financial advisors close to Bank of Albuquerque?
Yes, Cetera Advisor Networks -- Office of Pavlos Panagopoulos and Panagopoulos Insurance and Tamasi & Associates are nearby financial and insurance service providers.
What dining options are available near Bank of Albuquerque?
Nearby eateries include Chipotle Mexican Grill, Five Guys, Jimmy John's sandwich shop, and Seasons 52 for American cuisine and wine.
Are there any educational services near Bank of Albuquerque?
Yes, A+ Academic Coaching and Pearson Professional Centers offer tutoring, test preparation, and therapy services close to the bank.
How can nearby places assist me when visiting Bank of Albuquerque?
You can combine your banking visit with appointments at nearby services like financial advisors, educational centers, or enjoy dining options such as Chipotle Mexican Grill or Seasons 52. This makes it convenient to manage multiple errands or leisure activities in the area.