From a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans and Lines of Credit to Retirement Planning, TD Canada Trust has all your Personal and Business Banking needs covered.
Hi,
I recently spent time with one of TD's mortgage advisers, who conducted a credit check and collected all of my personal and financial information, including my tax assessments. As you know, a credit check can impact my credit score, and I provided this information in good faith, expecting a fair and transparent process.
After reviewing my details, the adviser provided a mortgage rate but mentioned that, since I am not a permanent resident, another adviser or broker would follow up with me to assist further. I had already disclosed my nationality and residency status at the beginning of the process.
Later, I received a call from the main adviser, who informed me that because of my nationality TD Bank would not be able to offer me any services. If this is indeed TD’s policy, I understand and respect that. However, I am deeply disappointed that this was only communicated to me after a full credit check and the sharing of sensitive information.
This could have been handled more professionally and respectfully from the outset. A polite and transparent explanation at the beginning would have saved time and avoided unnecessary stress.
I hope you will take this feedback seriously and consider improving the way such situations are handled in the future.
JS
jamie stagg
Jan 31, 2022
5.0
It, has been refreshing to have a community of people that has helpped me see that I am not just that guy but that they undestand because their human like me and thats why ill invest all i have into a future that is going to be a great buisness adventure.
Frequently Asked Questions About TD Canada Trust Branch and ATM
What services does TD Canada Trust Branch and ATM offer?
TD Canada Trust offers a variety of Chequing & Savings accounts, Credit Cards, Mortgages, Loans, Lines of Credit, and Retirement Planning services for both personal and business banking needs.
What are the operating hours for TD Canada Trust Branch and ATM in St. John's?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is the TD Canada Trust Branch and ATM located?
It is located at 140 Water St, St. John's, NL, A1C6H6, Canada.
Can I schedule an appointment online with TD Canada Trust in St. John's?
Yes, you can schedule an appointment online via TD Canada's official booking page or use their app available on the Apple Store.
Does the TD Canada Trust Branch and ATM offer drive-through banking services?
No, this TD Canada Trust location does not have a drive-through service.
What languages are supported at the TD Canada Trust Branch and ATM in St. John's?
The branch supports Bengali, Hindi, Urdu, English, and Swahili.
How can the nearby Passport Office benefit TD Canada Trust customers?
Customers can conveniently handle banking needs at TD Canada Trust and then visit the nearby Passport Office for passport and visa services, streamlining personal errands in one area.
What professional services are available near TD Canada Trust Branch and ATM?
Nearby professional services include KPMG for accounting and financial consulting, Dawe & Burke Law Office for legal assistance, and Fednav Ltd for shipping and freight services.
Are there any nearby places for leisure or dining near the TD Canada Trust Branch and ATM?
Yes, nearby you can find Jack Axes, which offers sports and recreational activities as well as dining options, providing a great place to relax before or after banking.
What is a nearby healthcare facility close to the TD Canada Trust Branch in St. John's?
The Water Street Cannabis Care, a health and medical clinic, is located nearby and can be visited for specialized healthcare services.