Valley Bank

Reviews

• JU

  John Underfer

  Aug 27, 2025
  5.0
  Michael is fabulous!! As well as everyone in the branch!! Friendly & inviting attitude always! Elaine has been our banker for many years and vital in assisting during startup.
• PC

  P Chilek

  Oct 16, 2023
  5.0
  I need to share my experience with this branch and the lovely ladies who staff it. Although the drive through opens at 8:30, the main office opens at 9:00 am. I arrived at 8:30, trying to go before work at 9:00. They were kind enough to open the door to me and process my transaction. NOW THATS CUSTOMER SERVICE!!!!!!!!
• MG

  Michael Giarratana

  Sep 19, 2022
  5.0
  Great service
• JC

  Jen Castelano

  Oct 3, 2019
  1.0
  I cannot believe I just drove up to Valley National Bank in Wyckoff New Jersey. There is a woman at the drive-through by the name of the Nesreen Rivera. Miss Rivera is here to greet me at the window. Her way of greeting me is rolling her eyes and muttering something under her breath. Not a hello, not a good morning, not even a smile. I know the bank has cameras… They should actually use those cameras to watch how their employees conduct themselves. If this were one of my employees, she would immediately be placed in training. Training as to how to greet someone properly.
• EP

  Elaine Portee

  May 16, 2017
  5.0
  I've been a customer at Valley for at least 25 years and in Wyckoff at least 10 years. I am multi racial and have found the staff to be very professional and courteous. I do hope the reviewer who felt prejudiced against can voice his concerns through corporate and perhaps find some misunderstandings that can be discussed and if need be corrected.

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