Columbia Bank

Reviews

• CC

  Carla Cajamarca

  Sep 24, 2025
  5.0
  Me solucionaron y me ayudaron con todas mis dudas en español muy agradecida con el encargado del banco
• FT

  FILDI TOBI

  May 27, 2020
  1.0
  Iam very disappointed by their lack of proffessional service. The other day I contacted the branch by phone to talked with one of their employee. I wanted to dispute a transaction on my account. I was adviced that the only person authorised to help me resolve the issue would be a branch manager . Unfortunately I've been waiting to hear from him about 3 weeks since I brought this up. In the meantime I decided to call the branch once again to remind about it and I was told that I needed to wait for manager's call . Sadly I have not received any response to this day I felt ignored and disregarded . As a result of this gross incompetence on their end I seriously consider withdrawing all my funds and closing account. Shame
• SZ

  Sandra Zalasar

  Dec 21, 2018
  1.0
  Waited 15 minutes behind one car in drive thru finally my turn never was greeted took another 13 minutes to get cash back and then it just came back and still no thank you or any kind of acknowledgement nothing terrible customer service for a bank that is really never busy its Christmas time and a friday get more help very disappointed I will be looking for a new bank after 25 years here I'm done
• TM

  Tara M

  Jan 31, 2018
  5.0
  I have been with this branch for over 10 years now and I really like their service and customer care. Although at times I have been upset because my acct has been froze but this is not their fault, it is for security reasons because I had shopped at a retailer that was hacked. The customer service at this branch is very good, everyone is always very very patient and quite helpful.

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