Capital One Bank

3.6
88 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1735 Morris Ave, Union, NJ
07083, United States

Hours

Reviews

3.6
88 reviews
5 stars
49
4 stars
9
3 stars
0
2 stars
4
1 star
26
  • NL
    N Lopes
    Nov 15, 2025
    5.0
    The customer service you receive here is superior above any other Capital One banks I have dealt with.
  • CC
    Canes
    Oct 22, 2025
    1.0
    How dare you not care about your customers and switching your debit card service to Discover when they aren't accepted everywhere like Visa and Mastercard.
  • DC
    Dave Collier
    Sep 29, 2025
    2.0
    Never anyone there lol. Is a bank a bank of people don't work there?
  • FR
    Flawless Rose
    Jul 1, 2025
    1.0
    I walked into Capital One expecting professional service. What I got was silence, stares, and subtle discrimination. I was not greeted. I was not acknowledged. I stood in a Capital One branch while employees walked past me, smiled at others, and skipped over me as if I didn’t belong — even though I am a customer. I wasn’t ignored because I didn’t have an account. I was ignored because of the color of my skin. I watched others walk in after me and be helped right away. I wasn’t mistaken. I wasn’t being sensitive. I was being dismissed — quietly, but deliberately. This wasn’t just bad customer service. This was racial bias, plain and simple. And it happened at a bank that claims to value diversity and inclusion. I didn’t come to Capital One for pity. I came with business, with purpose, and with the right to be treated like everyone else. But I left with a harsh reminder that, even in 2025, being Black still means being overlooked.
  • JW
    Joyce Warner
    Jun 12, 2025
    5.0
    Accessible parking, tellers are professional and friendly.

Frequently Asked Questions About Capital One Bank

What are the regular banking hours at Capital One Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.

Does Capital One Bank offer drive-through banking services and what are their hours?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.