The customer service you receive here is superior above any other Capital One banks I have dealt with.
CC
Canes
Oct 22, 2025
1.0
How dare you not care about your customers and switching your debit card service to Discover when they aren't accepted everywhere like Visa and Mastercard.
DC
Dave Collier
Sep 29, 2025
2.0
Never anyone there lol. Is a bank a bank of people don't work there?
FR
Flawless Rose
Jul 1, 2025
1.0
I walked into Capital One expecting professional service. What I got was silence, stares, and subtle discrimination.
I was not greeted. I was not acknowledged. I stood in a Capital One branch while employees walked past me, smiled at others, and skipped over me as if I didn’t belong — even though I am a customer.
I wasn’t ignored because I didn’t have an account. I was ignored because of the color of my skin.
I watched others walk in after me and be helped right away. I wasn’t mistaken. I wasn’t being sensitive. I was being dismissed — quietly, but deliberately.
This wasn’t just bad customer service. This was racial bias, plain and simple. And it happened at a bank that claims to value diversity and inclusion.
I didn’t come to Capital One for pity. I came with business, with purpose, and with the right to be treated like everyone else. But I left with a harsh reminder that, even in 2025, being Black still means being overlooked.
JW
Joyce Warner
Jun 12, 2025
5.0
Accessible parking, tellers are professional and friendly.
What are the regular banking hours at Capital One Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Does Capital One Bank offer drive-through banking services and what are their hours?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is the Capital One Bank branch open on Sundays?
No, the branch and the drive-through are closed on Sundays.
What banking services are available at Capital One Bank in Union, NJ?
Services include branch drive-up, coin machine, night drop, ATM, and walk-up ATM.
Where is Capital One Bank located?
It is located at 1735 Morris Ave, Union, NJ 07083, United States.
How can I contact Capital One Bank by phone or fax?
You can call them at +1 908-624-1754 or fax at +1 908-624-1759.
Does Capital One Bank have an online presence where I can find more information?
Yes, their website is http://www.capitalonebank.com and their Facebook page is https://www.facebook.com/725774857445809.
Are there any nearby shopping centers or stores where I can shop before or after visiting Capital One Bank?
Yes, West Branch Commons shopping center and stores like Jembro Stores, Ashley Stewart, Burlington, and Dollar Tree are nearby convenient for shopping before or after your bank visit.
What dining options are close to Capital One Bank if I want to have a meal nearby?
Applebee's Grill + Bar and Aladdin Hookah Lounge are nearby for casual dining or lounge options after your banking needs.
Are there any educational institutions near Capital One Bank?
Yes, Kean University is located nearby, which might be useful if you are visiting the campus along with your banking needs.