Dyanna and Jamal: a rockstar banking duo. May stay banking with W.F., just based on the quality of their service.
KO
Kera O
Sep 24, 2013
1.0
9/24/2013 Worst customer service of all bank franchises.
I was a Teller when it was still first Union, and then, Wachovia. I went there today on my lunch to have a document notarized, two signatures needed. As a courtesy to their customer they will notarize, but the notary refused to notarize the other signature because he did not have an account there. Where's the courtesy? "As a courtesy to [their] customer" as the, only notary there that day, said, would have been to extend that courtesy and notarize the other name/person on my document. It was an important document that I despretely needed notarized, We both had our ID's. Wachovia NEVER use to turn away customers in that way. Courtesy would have been extended. I am a customer and my document is Wells Fargo CUSTOMER's document. Why is that so hard to grasp?
I'm still fuming. The notary turning her back AT me completely ruined my transaction AND voided my document BECAUSE I needed it at that exact moment for a business.
What made the experience worst was the fact that she was dismissive and short with me, as if I was disrupting her. I know that we, when I was still an employee, get rated through the Gallop Poll. She is THE worst! Horrible customer service. Just rude! "No, I can't do it." was that she said!
What are the regular business hours for Wells Fargo Bank at 50 E State St, Trenton?
The Wells Fargo Bank branch at 50 E State St, Trenton is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the Wells Fargo Bank branch at 50 E State St currently open?
This Wells Fargo branch is currently closed.
Does the Wells Fargo Bank at 50 E State St offer drive-through banking services?
No, the Wells Fargo Bank at this location does not have drive-through banking services.
In which languages can I get assistance at the Wells Fargo Bank on E State St?
Assistance is available in Creole at this Wells Fargo Bank branch.
When was the Wells Fargo Bank at 50 E State St, Trenton established?
This Wells Fargo Bank branch was established in 2011.
What is the contact phone number for the Wells Fargo Bank branch at 50 E State St?
You can contact the Wells Fargo Bank at 50 E State St by calling +1 609-310-3067 or their toll-free number at +1 800-869-3557.
Can I find other banking options near the Wells Fargo Bank on 50 E State St?
Yes, nearby banking options include another Wells Fargo Bank branch, Bank of America ATM, and TD Bank with ATM services.
What nearby places can I visit for healthcare services around Wells Fargo Bank at 50 E State St?
Nearby healthcare services include USA Vascular Centers, USA Fibroid Centers, USA Hemorrhoid Centers, Mercer County Medical Evaluations, USA Vein Clinics, and NJ State WIC Health Department.
Where can I find mobile phone or telecommunications stores near 50 E State St Wells Fargo Bank?
Mobile phone and telecommunications stores close by include Cricket Wireless, Boost Mobile, Am Tax & Wireless, Metro by T-Mobile, and T-Mobile.
Are there dining or shopping options near Wells Fargo Bank at 50 E State St, Trenton?
Yes, nearby dining options include Baskin-Robbins, Crown Fried Chicken, and Brothers Trattoria. Shopping options include Snipes (retail and sportswear), Payless Shoe Source, Capital Center shopping center, Ed E's Jewelry, and Crossover Watches.