TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
The manager at this branch genuinely believes she’s running TD Bank. The way she carries herself, you’d think she’s the owner—yet her decisions barely qualify for someone handling basic housekeeping tasks. Last week she approved something without a problem, and today she suddenly discovered “policy” and gave a full lecture.
If anyone wants to see a manager who behaves like she’s at the top but operates with the judgment of someone nowhere near that level, this branch is the perfect example. I’m done with TD Bank.
SC
Sinclair Christian
Nov 12, 2025
1.0
This branch’s management is shockingly incompetent and intentionally indifferent. The manager arbitrarily changes rules to suit her mood, hides behind “policy” to refuse help in an emergency, and treats customers like inconveniences. Their inconsistent, lazy decision-making causes needless stress and shows a complete lack of accountability or basic decency. I will never set foot in this branch again and I’m reporting this conduct to corporate. Avoid this place.
YZ
Yuvrajsinh Zala
Nov 12, 2025
1.0
I’ve become very disappointed with how things are handled at TD Bank. The manager changes policies whenever she wants, and when I explained that my situation was an emergency, she still refused to help, claiming it was “policy.” Ironically, she allowed the exact same thing before, but now she’s changing the rules at her convenience. It feels like she’s forgotten that she’s a manager- not the owner and her role should be to assist customers, not make things harder. At this point, I’m done with TD Bank.
RA
Robert Anderson
Jun 3, 2025
1.0
Does anybody ever pick up the phone there? Crappy customer service
JM
Jocelyn Marx
Aug 29, 2023
5.0
I went here yesterday to open a new account and Jackie was so helpful! I had a lot of questions and concerns and Jackie went above and beyond to answer them all. I could tell she is passionate about what she does and that she really cared about me and my accounts. She made me feel reassured about everything and really went above and beyond. I could tell that TD bank really cares about their customers! I highly recommend this bank and her!!
What are the regular operating hours for TD Bank at 500 Shrewsbury Avenue?
TD Bank is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does this TD Bank location offer drive-through services?
Yes, the TD Bank location at 500 Shrewsbury Avenue offers drive-through services during its regular business hours.
Is TD Bank closed on any major holidays?
Yes, this TD Bank branch is closed on November 11, November 27, and December 25, 2025.
How can I schedule an appointment with TD Bank at this location?
You can schedule an appointment online through TD Bank's reservation webpage or via the TD Bank (US) app available in the Apple App Store.
What banking services does TD Bank at 500 Shrewsbury Avenue provide?
TD Bank offers a full range of retail, small business, and commercial banking products and services, including ATM access, private banking, wealth management, and vehicle financing.
Is this TD Bank branch welcoming to the LGBTQ community?
Yes, TD Bank at this location welcomes LGBTQ customers and fosters an inclusive environment.
What are some nearby places I can visit before or after banking at TD Bank?
You can visit nearby places like Dom's Cherry Street Deli for a meal, Ryan's Homemade Ice Cream for a treat, or The Parlour - Clean Beauty Collective for beauty services.
Are there any fitness or active life facilities near TD Bank?
Yes, The MAX Challenge gym and Imperial Martial Arts are nearby locations where you can engage in fitness activities.
Where can I find courier and delivery services near TD Bank?
Nearby, you can access courier and delivery services at the UPS Access Point location and Garden State Delivery Services Warehousing.
Can I find automotive parts and repair nearby TD Bank?
Yes, Shrewsbury Auto Parts and Advance Auto Parts are close by for automotive parts and repair services.