At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
This institution doesn't have a work around in house to put hyphenated last names. This particular location was also not the most pleasant to visit. I had made a 10am appointment online the night before, after hours. I came in and a boomer of teller was unable to find my details. Apparently, noone checked their emails between 9-10 to see it populate due to "meetings all morning." Instead of taking my confirmation number, she made a fuss and made it seem like I was inconveniencing them. A middle aged woman in a tee shirt came around and patiently walked her through how to check her email and update their booking system. 🙄 OK, maybe the system changed or is new. I sit down with a representative and explain the error code I recieved when attempting to open a business account online. He doesn't know what that error code means and we proceed. All the while the desk next to his has a speaker phone on, of a refresher training course on real estate transactions. You don't provide your employees with headphones? Just strange and super distracting, especially when she walked away several times leaving it to play for everyone else... but I digress. The representative we had seemed less than confident and we trudged through setting up personal & business information. The same teller that was rude to us upon arrival was not particularly nice to the couple of older patrons coming in attempting to use the atm outside (it was being serviced). FORTY FIVE minutes into this, the representative lets us know he can't get the computer to take my last name as legally stated on my license. He had the same middle-aged woman who assisted earlier come over and verify/try to get to work. He offered to put my last name in with a space in between, but I asked about legal ramifications of it not matching my legal name. He tried to assure me that it wouldn't be an issue. As someone who has worked in lawfirms before, a simple typo/misspelled name can leads to YEARS of delay and paperwork should anything happen. This is also another "alias" I would have to list on background checks, etc. Then he seemed genuinely shocked when I didn't want to continue to open the account. Clearly this bank isn't for me. Fix your coding Truist.
SS
Smokeejr Smokes
Jul 15, 2022
5.0
Nice employees. Clean.
IG
Irene Gerbrick
Apr 6, 2022
5.0
I have been to this Truist Bank location in West Deptford several times. There is a teller there and her name is Carol and she is great! I have been there while she has had to help people with problems and she always helps them. I have had no problems since BB&T changed to Truist. The change was easy. I also use the branch in Mullica Hill and going there has worked well too. The tellers there are also good and I’m sure they could help with any problem but as I said initially Carol is exceptional.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Thorofare, NJ?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sunday.
When is the Truist branch open for in-person services?
The branch operates Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and it is closed on Sundays.
How can I open a checking or savings account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online applications require waiting for your debit card and checks by mail, but a branch visit provides instant temporary debit card access.
Do I need both a debit card and checks when opening a checking account at Truist?
Checking accounts support day-to-day transactions like debit card purchases, online payments, checks, and deposits, while savings accounts are best for saving money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your checking account.
What financial services does Truist offer in Thorofare?
Truist provides checking and savings accounts, credit cards, loans, mortgages, business banking, investment and wealth management services, and online and mobile banking options.
Are there ATMs near Truist in Thorofare for convenient banking?
Yes, nearby you can find a Truist ATM and a WSFS ATM, which provide convenient access to cash and business banking services.
What local stores are near Truist where I can shop before or after my bank visit?
Nearby stores include G's Liquor Gallery for beverages, Rite Aid for pharmacy and convenience items, and GNC for health and nutrition products.
Are there any food or coffee spots near Truist for a quick break?
Yes, Dunkin' is located nearby, offering donuts, coffee, and smoothies, perfect for a refreshment before or after your banking needs.
Can I schedule an appointment at Truist branch in Thorofare?
Yes, you can book an appointment through Truist's reservation portal online to ensure personalized service when you visit the branch.