TD Bank

Reviews

• CK

  Changsoo Kim

  Jul 1, 2022
  4.0
  Good service
• YT

  Yasmine Tebha

  May 3, 2021
  2.0
  Horrible experience. I have 4 checking accounts (all linked with the same debit cards) with TD Bank, but to be fair, I opened them at a different branch so this location doesn’t know me. It still shouldn’t matter. All I wanted was $80 in change from my business account. I only waited 8 mins to see a teller... not bad. I provided my debit card to the teller, and told her I needed $80 in change from my business account. She had me fill out a slip and told me she would fill out the account information for me. She then left and came back with 4 x $20. I said I wanted change, if all I wanted was 4 x $20’s, why would I wait in line. There’s an ATM for that. I told her that she didn’t even ask me how I wanted me change. Anytime I go to a bank and ask for change, they always ask me how I would like the bills. She never did. She said she’s sorry, then asked me how I wanted it. I told her, then she left again and came back with the cash. I would have been fine, but then I asked her to confirm that the money was taken from my business account. She said no, I took it from your personal account. I just shook my head and said, that I told you I wanted it from my business account. Her response was, well you gave me your personal debit card, so I assumed it was the personal account. I told her it didn’t matter cuz all the accounts are linked and I already told her I wanted it from my business account. At the end of the day, this review is not cuz she made a mistake, it’s cuz she didn’t listen to what I needed at all, and she didn’t even ask until after I had to tell her. This branch needs better tellers.
• PW

  PL W

  Sep 10, 2018
  5.0
  I only have one account here but I come in here for other things and everyone here is always nice and I am always struck by how there is almost never a line and I have thought about moving all my accounts here because of that. The people managing this branch should be given credit for how well it is run. It’s also a really pleasant space to be in- much more so than other banks.
• GY

  gad yahalomi

  Sep 4, 2016
  5.0
  Good customer service. Good location

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