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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Clients beware of being scammed with non-existent fees by this local branch!!
I am a longtime local Summit resident and a member of Wells Fargo for 10+ years. This past week when visiting this local branch I was told by the Branch Manager that I was required to pay a fee relating to checks with my account which I never had to pay before at other locations. Upon asking about this new “fee” he told me it was a “brand new company-wide policy that was just implemented”. Being an informed consumer I knew something was off as I was never informed of this new fee structure change - especially when he requested I pay the fee directly in cash.
When returning home I called corporate who reassured me that this “new company-wide policy” does not exist and the representative also confirmed this by contacting the other local Wells Fargo branches (Millburn & Springfield). I was apologized to, was refunded the fee, and was told my situation would be forwarded for further review. She was unaware why he may have “mistakenly” applied this fake policy. Even if this may have been just a local branch policy, he should not and can not make the representation that it is throughout the entire company.
In summary, the Branch Manager attempted to SCAM me by paying for a fee and justified it by saying it was for a new company-wide policy that in fact does not exist. He is preying on unsuspecting clients and hoping they do not confirm or look further into fees he described as mandatory and routine. I suggest clients proceed with their business at other non-predatory, local trustworthy branches due to his lack of integrity.
A complaint has been filed with corporate and the Regional Manager for misleading/lying to clients about company policies. If you can not trust your branch manager how would you expect to trust them to maintain your best interest and security of your personal financials?
TC
Teresa Collina
Oct 21, 2021
5.0
Honestly best banking experience ever. Everyone who works here is always super nice and helpful.
What types of banking products and services does Wells Fargo Bank in Summit offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.
Where is Wells Fargo Bank located in Summit, NJ?
The Wells Fargo Bank branch is located at 1 Maple St, Summit, NJ 07901, USA.
What are the operating hours of the Wells Fargo Bank branch in Summit?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the Wells Fargo Bank in Summit open on public holidays?
The branch is closed on certain holidays, including November 11 and November 27, 2025.
Can I schedule an appointment at the Wells Fargo Bank branch in Summit?
Yes, appointments can be booked online through their scheduling link to plan your visit conveniently.
What languages are supported at the Wells Fargo Bank in Summit?
The bank supports communication in Dutch, French, and Spanish languages.
Does the Wells Fargo Bank branch in Summit have a drive-through service?
No, this branch does not have a drive-through facility.
Which nearby ATMs can I use around the Wells Fargo Bank location?
Nearby ATM options include Wells Fargo ATM, Santander Bank US ATM, and LibertyX Bitcoin ATM, providing convenient access to cash and financial services.
Are there dining options near the Wells Fargo Bank branch in Summit?
Yes, dining options nearby include Bar Bacoa, a cocktail bar and taco restaurant, and Rosalita Mexican offering Tex-Mex cuisine.
What local amenities are available near Wells Fargo Bank that customers might visit?
Customers can visit Summit Farmers Market for fresh local produce, CVS Pharmacy for medical supplies, and The Wine List of Summit for liquor shopping.