Provident Bank

Reviews

• AB

  Andrew Buzzanca

  Jan 25, 2024
  5.0
  Very Helpful anytime I walk in there
• DR

  D Ramirez

  Sep 11, 2021
  1.0
  It was 11am on a Saturday and they closed at 12pm. Got there and doors were locked with nobody inside. Employees must have had a late friday night
• ED

  Ethan Dever

  Sep 8, 2020
  1.0
  I learned of a new definition of "Small Town Bank" today when I was denied the ability to take $2,500 out of the bank. I was told they have a $1,000 limit, which is something that people should be made aware of if they are to bank there! I normally advocate for small business/banks - but not if they're going to hold your money hostage! Note: Local P*C Bank has a ATM that dispenses $800/transaction so atleast I could get my money today! Absolutely Shameful. The worst part was the [lacking] customer service who scoffed at me because I should have known better, trying to take out so much at a time.. I didn't know what to say, I was confused as to how they could actually believe that it's a reasonable policy to cap at such a low amount!
• KB

  Kenzie B-w

  Oct 30, 2019
  1.0
  Please do not bank with provident this is the worst bank in the world !!!
• PT

  Paul B Taubman

  Dec 21, 2017
  2.0
  I wish I had a better experience at this bank. Maybe the employees were having a bad day, I do not know. The hours were posted that they open at 8am. I arrived a few minutes after 8 and they were clearly not ready to handle customers. I had a business check I wanted to cash written on an account from this bank. (Note - I did not know you cannot cash a business check - at least at this financial institution). The first employee asked if he could help me and I let him know I wanted to cash a check - he took it from me, looked at it and said, "This is a business check." I replied, "Yes, I know." He looked at me and asked in disbelief, "This is *your* business?" and I responded, "Yes it is." Mind you, I had all the necessary paperwork showing the legality of the company, that I was an officer, etc. He handed the check to another woman who looked at the check, looked at me and rudely said, "We can't cash a business check" as if I was crazy trying to do such a thing. I explained that I wanted to ensure that funds were available in the account and in an uppish tone she said, "We can't tell you that!" I asked, "you can't tell me because you are unable to check the balance on the account?" To which she, "We cannot give out personal information like that'," again in a very condescending tone. Like I started out with, maybe they were having a bad start to the day or something - i do not know. But I would never open an account at this bank after being treated like this.

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