Provident Bank

2.0
4 reviews

About

BankInvestment ServiceATMFinancial Planning
Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.

Details

  • Wheelchair accessible entranceAvailable

Location

Provident Bank
1 Cedar Crest Dr, Pompton Plains, NJ
07444, United States

Hours

Reviews

2.0
4 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • JT
    Janet T
    4 days ago
    5.0
    Caring branch that gives special attention to Cedar Crest residents on site. Derek (sp?) was so helpful with my mother's account and she thinks he's the best! Since this branch is inside a retirement community, the residents expect more "old fashioned" one-on-one attention - and that is what they get.
  • EF
    Eric F
    Jun 18, 2025
    1.0
    Call center directed me here to get a full fee waived (I’ve done this in the past here multiple times and was always met with compassion and accommodation for the exact issue). After being denied according to their discretion, I ended up with the branch manager who I only got transferred to after asking “is your manager in a good mood today?” She was snarky off the bat and reacted to a disgruntled longtime customer about the worst way possible. I’ve banked here for over 10 years and I’m astonished at being thrown for a loop only to be met with someone so combative. I hope Provident QA’s their branch manager interactions with customers. Will be cancelling my account.

Frequently Asked Questions About Provident Bank

What are the business hours of Provident Bank in Pompton Plains?

Provident Bank is open Monday through Friday from 8:30 AM to 3:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.

Is Provident Bank accessible for people with disabilities?

Yes, Provident Bank has a wheelchair accessible entrance to accommodate customers with disabilities.