TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
My family and I have been banking in this bank since they opened even when it was called commerce, anyway, the management service here is slow and horrible! The assistant manager Italo that provided service is NOT a people person. Went in to get my safety box and claimed we have not paid the fee for the box when in fact, we did so weeks ago. The service took so long, waited over 20 mins when there was no one there—-and attitude by the management. BRING BACK TO CUSTOMER SERVICE THAT WE ARE USED TO!!!!
DD
Dennis D
Jun 10, 2018
5.0
Customer service is what I'm rating here. TD Banks are TD Banks. Same rules and regulations apply state (nation)wide. So what sets one branch apart from another branch are the staff members who provide the service.
One of the tellers is a sweetheart. I believe her name is Carolyn. Very personable, upbeat, extremely professional and always have a genuine smile. It gives me great pleasure to conduct business with someone who looks like they are not dreading their job. It makes me feel better inside and puts me in a better mood.
If more people had her attitude while working, we would all make this world a better place.
Aside from that, I'm being forced to bank at this particular branch in the shopping center because this is where I am currently located for work. I'm so glad I don't have to deal with grumpy people if I don't have to.
What are the main business hours for TD Bank in Pompton Lakes?
TD Bank in Pompton Lakes is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does TD Bank Pompton Lakes offer drive-through services?
Yes, TD Bank Pompton Lakes has a drive-through open during regular business hours, including Monday to Wednesday 8:30 AM to 5:00 PM, Thursday and Friday 8:30 AM to 6:00 PM, Saturday 9:00 AM to 1:00 PM, and Sunday 11:00 AM to 2:00 PM.
Is TD Bank Pompton Lakes open on holidays?
TD Bank Pompton Lakes is closed on holidays such as November 11, November 27, and December 25, 2025.
How can I schedule an appointment with TD Bank Pompton Lakes?
You can schedule an appointment by visiting TD Bank's appointment page at https://www.td.com/us/en/personal-banking/book-appointment#/appointment-type.
Where is TD Bank located in Pompton Lakes?
The TD Bank branch is located at 1 Wanaque Avenue, Pompton Lakes, NJ 07442, United States.
What types of banking services does TD Bank Pompton Lakes provide?
TD Bank offers retail, small business, and commercial banking products and services, including private banking, wealth management through TD Wealth®, and vehicle financing services via TD Auto Finance.
Are there any nearby restaurants customers can visit before or after banking at TD Bank Pompton Lakes?
Yes, nearby restaurants include Beef Trust Kitchen, Bar & Store, Frutta Bowls - Pompton Lakes, Wendy's, Thatcher McGhee's Irish Pub, New Ho King Kitchen, Ho King Kitchen, Smoke Shack BBQ and Burgers, Delaney's Deli & Chicken, Subway, and Asian 1, which offer a variety of dining options for customers visiting the area.
What nearby businesses are close to TD Bank in Pompton Lakes that might be useful for customers?
Nearby businesses include Benjamin Franklin Plumbing for plumbing needs, LabCorp and Atlantic Medical Group for health services, JLP Accounting & Tax Service and H&R Block for financial services, and Twin Lakes Garage for automotive repair and gas services.
Is there convenient WiFi access near TD Bank Pompton Lakes?
Yes, there are Optimum WiFi Hotspots available nearby to provide convenient internet access for customers in the area.
Does TD Bank Pompton Lakes welcome and support LGBTQ customers?
Yes, TD Bank Pompton Lakes is an inclusive bank that welcomes LGBTQ customers and provides services in a supportive environment.