Business Details
About
Bank
Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.
Location
Hours
Reviews
2.8
9 reviews
5 stars
4
4 stars0
3 stars0
2 stars0
1 star
5
- MPMeena PatelMay 18, 20235.0All staffs are very friendly and helpful ❤️
- DPdolly patelJan 4, 20235.0Great experience with the bank and the staff. Very professional and polite tellers and managers.
- KSKPJ SportsMasterJul 19, 20215.0Free Cheese with every visit
- ATAMANDA TIRSOOct 25, 20191.0DO NOT USE THEM! The staff is rude. Especially Aileen G. Boyle. I was asking to speak with her market manager about my account and she hung up on me. Horrible customer service! They say they will call you within 24 hours when you ask to make a change on your account...never call you and then note their system that they spoke to you. LIARS, RUDE, and NASTY!
- TMTony MonacoOct 10, 20161.0They will find any reason in the world to reject one of your transactions... saying that you need to contact them to raise your daily limit. CONFIRMING IS LIKE PULLING TEETH IF THEY ARE ACTUALLY WORKING WHEN YOU NEED TO MAKE A PURCHASE. Sometimes they just reject transactions for "Potential Fraudulent Activity" and shut down your card. You have to walk away from the sales counter, unable to access your own money and talk to them later. The mobile app? A joke. Fingerprint scan, passwords, etc and they STILL make you re-verify by asking your great grandmother's maiden name and the street you grew up on. It's great security right? Helps you to keep your money secure? HAH! I've had one company fraudulently take money out of my account on TWO occasions now. Provident Customer Service told me essentially "too bad, work it out with them directly". All of this security to inconvenience you, the account holder and keep YOU away from YOUR money while other businesses can take what they want. Ridiculous.
Frequently Asked Questions About Provident Bank
What are the regular business hours of Provident Bank in Old Bridge?
Provident Bank in Old Bridge is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
When is Provident Bank's drive-through service available?
The drive-through at Provident Bank in Old Bridge operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Provident Bank open on major holidays?
Provident Bank in Old Bridge is closed on these holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What is the address and contact number for Provident Bank in Old Bridge?
Provident Bank is located at 3889 Route 516, Old Bridge, NJ 08857. You can contact the bank at +1 732-679-7600 or the alternate phone +1 800-448-7768.
Where can I find more information about Provident Bank's COVID-19 policies?
You can visit https://go.provident.bank/covid for the latest COVID-19 information related to Provident Bank's services and safety measures.
Is passbook printing still available at this Provident Bank branch?
Yes, passbook printing services are available at this branch until December 15, 2025. After that date, passbook accounts and related services will be retired.
What other banks or financial services are located near Provident Bank in Old Bridge?
Nearby financial services include another Provident Bank branch and Western Union for money transfers, offering convenient options for your banking and financial needs.
Are there any medical or dental services near Provident Bank in Old Bridge?
Yes, Friendly Pediatrics and Soft Touch Dental Care are located nearby, providing pediatric and dental services respectively for families in the area.
What fitness or wellness facilities are near Provident Bank?
Nearby fitness and wellness options include Old Bridge ATA Black Belt Academy, MAX Fitness & Wellness Center of Old Bridge/Matawan, and The MAX Challenge gym, offering various exercise and wellness programs.
Can you recommend nearby dining or entertainment options when visiting Provident Bank?
When visiting Provident Bank, you can also enjoy dining at La Rosa Chicken & Grill or Via Sposito Italian restaurant and pizza place. For entertainment and socializing, Vintage Wines Bacchus Bar is nearby.