Absolutely sucks… screwed me over before I went on vacation. Add money on hold they should not have been on hold.. they could not tell me why were correct the problem. So now I’m on vacation and they did it again to me. When I return from vacation, I will be going in to close my account. I will never deal with this bank again.
ML
Michele Lupo
Feb 15, 2023
5.0
I just opened an account with Valley Bank and cashed in MANY savings bonds that I've been accumulating over the years. The customer service and professionalism was outstanding! So many banks are refusing to cash in bonds, or requiring you have an account for 12 months before cashing them in. I was able to open an account and cash them in on the same day! It was a tedious task, but with Mohamed's help, it was accomplished in a couple of hours! I'm a happy customer
CC
Claire
Feb 26, 2021
1.0
Personally the staff were very nice but my mother has been hacked twice and was not helped I hope they correct this error or sadly she will have to leave