Trustco Bank

4.7
62 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
220 Livingston Street, Northvale, NJ
07647, United States

Hours

Reviews

4.7
62 reviews
5 stars
57
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • FP
    Familia Cueva Palacios
    6 days ago
    5.0
    I’ve had an excellent experience with Trustco Bank in Northvale, NJ. From the moment you walk in, the staff is welcoming, professional, and genuinely focused on helping customers. The branch is well organized, efficient, and makes banking feel personal rather than transactional. Gina Sarwari truly stands out and is, without question, the best. She is knowledgeable, patient, and always goes above and beyond to make sure everything is handled correctly and smoothly. Gina takes the time to explain options clearly, answers every question with care, and makes you feel valued as a customer. Her professionalism and friendly demeanor make a huge difference. If you’re looking for a bank that combines reliability with outstanding customer service, Trustco Bank Northvale is an excellent choice—especially if you have the opportunity to work with Gina Sarwari.
  • JC
    Jessenia Calle
    6 days ago
    5.0
    Gina has offered a great service we have been with her for over five years and we appreciate the time she takes to hear us and explain us with detail any question and concern we might have.
  • VA
    vichecabrera alison2013
    6 days ago
    5.0
    Thank you Gina for your patience with me and taking the time to explain everything to me and answer all my questions I appreciate it very much.
  • RG
    Rosemary Giacomelli
    Dec 18, 2025
    5.0
    I am thrilled that Gina and Trustco has returned to Northvale. The team that she has created, Nour, Rosie, and Joy bring back the pleasant and full of energy needed to make banking easy. Thank you for making this all possible. On another note I have had the pleasure along with other family members to engage with Gina a mortgage with ease and stress free involvement. Thanks for returning to sanity in Northvale.
  • MG
    Mini George
    Dec 15, 2025
    5.0
    I’ve been working with Gina Sarwari since 2019, starting with my home purchase and later a HELOC. She is incredibly knowledgeable, honest, and always takes the time to explain everything. Gina goes above and beyond to make the process easy and stress-free. I highly recommend Gina to anyone looking for a reliable and experienced loan officer.

Frequently Asked Questions About Trustco Bank

What are the regular lobby and drive-thru hours at Trustco Bank in Northvale?

The lobby and drive-thru are open Monday to Friday from 9:00 AM to 11:00 AM and then from 11:30 AM to 4:00 PM. They are closed on Saturdays and Sundays.

Is Trustco Bank open on weekends or public holidays?

No, Trustco Bank in Northvale is closed on Saturdays, Sundays, and major holidays like November 11, November 27, and December 25, 2025.