Trustco Bank

4.6
53 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
220 Livingston Street, Northvale, NJ
07647, United States

Hours

Reviews

4.6
53 reviews
5 stars
48
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • S1
    Sunny Da 1
    5 days ago
    5.0
    Gina my loan officer in trustco bank, northvale has been assigned to me from day 1 through out mortgage loans for the house, with refinancing also step by step process with getting heloc and all that. She has been patience and kind with me every step of the way providing and helping out with all detailed informations as needed. I really would recommend any one to get Gina as a loan officer for all of your loan and or mortgage needs
  • KK
    Kathleen Keane
    5 days ago
    5.0
    I had a wonderful experience at this branch with Gina Sarwari. Happy to do business with this bank.
  • RT
    Rony Thomas
    Oct 31, 2025
    5.0
    Great experience with this bank. We were looking into a new home mortgage. Our rep, Gina, was knowledgeable, especially given our situation. Rates are competitive with the bigger banks, but you get a personal client advisor.
  • SG
    Santos Garcia
    Oct 21, 2025
    5.0
    Gina is outstanding. She’s responsive, thorough, and genuinely invested in helping her customers. Trustco Bank’s Northvale branch is excellent, and Gina takes service to the next level. If you want exceptional care, ask for Gina.
  • AM
    Amal Musallam
    Oct 15, 2025
    5.0
    Thank God Gina Sarwari is back! Gina recently helped me open a CD with a large amount of money, and I couldn’t be happier with the experience. She is extremely knowledgeable, patient, and always available whenever I need assistance. Gina goes above and beyond to make sure everything is handled smoothly and that all my questions are answered. Her professionalism and dedication truly stand out. Thank you, Gina, for your outstanding customer service — you’re the best!

Frequently Asked Questions About Trustco Bank

What are the regular lobby and drive-thru hours at Trustco Bank in Northvale?

The lobby and drive-thru are open Monday to Friday from 9:00 AM to 11:00 AM and then from 11:30 AM to 4:00 PM. They are closed on Saturdays and Sundays.

Is Trustco Bank open on weekends or public holidays?

No, Trustco Bank in Northvale is closed on Saturdays, Sundays, and major holidays like November 11, November 27, and December 25, 2025.