Columbia Bank

Reviews

• NR

  NuPathways Rx

  Sep 13, 2025
  5.0
  I had a wonderful experience at Columbia Bank in North Haledon, NJ. Nasya and her team are very kind, knowledgeable, and eager to meet all of their client's needs. I look forward to banking at this branch for a long time.
• MI

  MD Nurul Islam

  Sep 28, 2023
  5.0
  I had an exceptional experience with Columbia Bank in North Haledon, New Jersey. The level of customer service I received was truly outstanding. Despite the inconvenience of the branch being limited to drive-thru services due to renovations, I was met with a warm and welcoming atmosphere that made my visit feel comfortable and stress-free. The staff at Columbia Bank deserves special recognition for their excellent service. In particular, Brian went above and beyond to assist me with an issue I had with my debit card. His professionalism and willingness to help were truly impressive. He patiently addressed my concerns and ensured that my problem was resolved efficiently. It's not often that you encounter such dedicated and knowledgeable staff members, and Brian's assistance left a lasting positive impression. What struck me most about my visit was the level of respect and courtesy shown by the entire team. Despite the inconvenience of the renovation situation, the staff maintained a friendly and welcoming demeanor. Their commitment to providing excellent customer service was evident in every interaction I had. Additionally, I appreciate the safety measures in place during the drive-thru service, which made me feel secure during the transaction. It's reassuring to see a bank taking the safety and well-being of its customers seriously. In conclusion, my recent experience with Columbia Bank in North Haledon was nothing short of outstanding. The tremendous customer service, led by the exemplary Brian, made a potentially frustrating situation quite pleasant. I would highly recommend this branch to anyone seeking a bank that values its customers and goes the extra mile to provide exceptional service. I look forward to returning when the renovations are complete, knowing that I will continue to receive top-notch service from this dedicated team.

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