Truist

2.4
24 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8 JACOBSTOWN RD, NEW EGYPT, NJ
08533, United States

Hours

Reviews

2.4
24 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
15
  • AD
    ANDREW DONEGAN
    Aug 6, 2025
    1.0
    Worst bank of all time. I have a car loan that was for x amount of months at x amount of dollars. (Contract loan through Honda) it was over in June. Truist sends me a bill for $820 and no one in customer service, corporate, or a bank branch location can tell me what for. BBB is my next call.
  • RM
    Rusty Miller
    Nov 18, 2023
    1.0
    Nicole has to be the absolute WORST teller I have ever dealt with. Rude and unwilling provide good customer service.
  • HW
    Hiram Vazquez (WV2H)
    May 13, 2022
    1.0
    I opened this account on May 5. I deposited an income tax check, a money order and a geico check returning my deductible. Income tax checks and money orders do not need 2 weeks to clear! It is now May 13. My funds were supposed to be available today. My balance says $0.00. Called customer service. Got someone in India who told me to "wait until monday to see if it shows up". I guess he doesn’t care because it’s not his money. They will need to return this money as I’m closing this account. Worst banking experience ever.
  • AF
    Angela Ferrelli
    Oct 21, 2019
    1.0
    Very unsatisfied. Unprofessional, rude, and their body language says it all. I closed my account and will NEVER return nor do I recommend. I'm not sure why this bank is even still open, or why they haven't hired new employees. Worst bank i've ever been with.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.