Truist

2.4
26 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8 JACOBSTOWN RD, NEW EGYPT, NJ
08533, United States

Hours

Reviews

2.4
26 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
16
  • HV
    Hazel Vindas
    Dec 26, 2025
    5.0
    Very helpful! Great customer service! Will definitely come back if in the area!
  • JC
    jon clampitt
    Dec 22, 2025
    1.0
    Like many people have said this is the worst bank. Cant get in touch with anyone. They act like they are some fintech they wont email me my car loan pay off only mail or fax. I will never use this bank again.
  • AD
    ANDREW DONEGAN
    Aug 6, 2025
    1.0
    Worst bank of all time. I have a car loan that was for x amount of months at x amount of dollars. (Contract loan through Honda) it was over in June. Truist sends me a bill for $820 and no one in customer service, corporate, or a bank branch location can tell me what for. BBB is my next call.
  • FD
    Felipe deSouza
    Nov 29, 2024
    1.0
    Truist sucks with Zelle, it is not instantaneous as the other banks are.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.