Columbia Bank

Reviews

• MI

  MD Nurul Islam

  Sep 28, 2023
  5.0
  I had the pleasure of visiting the Columbia Bank branch in Midland Park, New Jersey, and I must say that my experience was exceptional. From the moment my wife and I walked in, the staff made us feel incredibly welcome. A few weeks ago, we decided to open a joint account, and the staff at this branch was instrumental in making the process smooth and hassle-free. Mr. Michael Hyatt, in particular, went above and beyond to assist us. What stood out was his unwavering commitment to providing excellent customer service, even though it was almost closing time. In fact, Michael and his team stayed beyond their regular closing hours due to their dedication to helping us open the account. This level of service is truly commendable and indicative of their professionalism. Michael's expertise and knowledge were evident throughout the account-opening process. He patiently addressed all of our questions and concerns, ensuring that we fully understood the terms and benefits of the joint account. It's not every day that you encounter such a helpful and knowledgeable bank staff, and Michael and his team certainly exceeded our expectations. I also appreciated the cleanliness of the bank. The well-maintained interior and clean restrooms added to the overall positive experience. A clean and organized environment always reflects positively on the establishment, and Columbia Bank in Midland Park certainly did not disappoint in this regard. In summary, our experience at Columbia Bank in Midland Park was exceptional. The welcoming and knowledgeable staff, led by Mr. Michael Hyatt, made our visit a memorable one. Their dedication to customer service, even during challenging times like renovations, is a testament to their commitment to their customers. I would highly recommend this branch to anyone in need of banking services. We look forward to continuing our banking relationship with Columbia Bank, knowing that we are in capable and caring hands at this branch. Thank you to Michael and the entire team for their outstanding service.
• MT

  Mo Tantawi

  Oct 22, 2022
  5.0
  This is the best bank you can work with anywhere in the area! It is like the difference between dealing with a mom and pop pharmacy that really cares about you versus a large chain pharmacy that could care less. My family has trusted Columbia Bank for the past 40 years. They always go above and beyond to make sure their clients feel valued and are well taken care of. This branch recently transitioned over to Columbia Bank (which is when I started coming to this location) and I have worked with so many incredible employees since and they all truly care to make sure their clients are happy. All of the employees at this branch are friendly and professional and always greet me with a smile and show a willingness to help. Thank you guys so much for truly making this bank so special! Looking forward to the next 40 years!
• FK

  Frank Kavanagh

  Jun 12, 2019
  5.0
  This bank has the best customer service anywhere. I have been doing business with them for many years. They are unfailingly pleasant and helpful. Whenever I visit the local branch, they greet me by name. They give one-tenth of their profits to charity. What other bank does this? I highly recommend them.
• KG

  Kathleen G

  Feb 11, 2017
  5.0
  Great bank, convenient hours and very friendly!
• AG

  Alfred Gigante

  Mar 20, 2014
  5.0
  Great personal touch. Highly recommended

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