Truist

2.8
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1011 ROUTE 73 N, MARLTON, NJ
08053, United States

Hours

Reviews

2.8
16 reviews
5 stars
5
4 stars
2
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0
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2
1 star
7
  • AB
    Arthur Brennan
    Oct 23, 2025
    1.0
    Switching banks. I needed to update my address. Front desk wrote it down wrong. I needed my New debit card sent to my address and it never showed up because they wrote down the wrong address. I applied for a loan and was advised that I would be called by one of the representatives 24 hours later if it was approved or denied and then in one week I would receive the reason if I were to be denied, neither happened. I also applied for a credit card which I was denied for and given no reason again additionally, on the same day I requested both the loan and the credit card I needed a new debit card because my old one was damaged. I still after one month have not received the new debit card. This is absolutely the worst bank you could ever sign up for please do not sign up with this bank. They are incompetent and terrible.
  • LM
    Lisa McGee
    Oct 20, 2025
    5.0
    I only use them for basic banking but they're always kind, knowledgeable, responsive, and willing to help.
  • RE
    Richard Eib
    Feb 8, 2020
    1.0
    Worst bank ever. The account opening experience online was pain free, but when it comes to them getting you debit cards so that you can actually use your accounts and make deposits outside of business hours, three weeks later, we're still waiting. Requested that a fee be reversed because their system is backwards and does not reflect pending transactions that are not cards and we were informed that because it's a new account, they could not, despite the fact that funds were credited to the account on the day the ACH was withdrawing. Like others have said, long lines, poor service and lacking in knowledge. You're better off opening an account with a bank that knows what it is doing.
  • AA
    A A
    Feb 6, 2020
    1.0
    One of the worst banks I have ever seen . Always short on staff , long lines and lack of banking knowledge.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.