Truist

2.9
13 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
305 WHITE HORSE PIKE S, LAWNSIDE, NJ
08045, United States

Hours

Reviews

2.9
13 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
6
  • MA
    Ma'isha Aziz
    Jun 25, 2024
    5.0
    This branch has the most amazing staff!
  • JB
    Jhon Belliveau
    Nov 2, 2022
    5.0
    Amazing I love this bank out of all the banks I’ve had.
  • SG
    Smiley Gong
    Apr 28, 2022
    1.0
    I went to open a checking account in this branch later this morning. There's no clients in there. But the lady behind the counter asked me to schedule an appointment and the available day is next Monday/Tuesday. And today is Thursday!!! I saw the tellers chatting when I got in. How come they can compete with other banks around???
  • ER
    Erika Roth
    Oct 23, 2021
    1.0
    Looking into a new bank because apparently it doesn't matter if the working class is able to deposit checks and have their funds the same day. I got my paper paycheck Friday night and didn't have time to go to the bank. Turns out, Google Maps says they're open on Saturday but that isn't true. I tried depositing my paycheck at the bank location's machine in the drive thru only to be told they couldn't read it. So the app is my only option, meaning I won't get my pay until tomorrow.
  • RS
    Rachel S
    Oct 14, 2021
    1.0
    v been a loyal customer for over five years and I’m now looking into other banks. No one online or in person ever knows how to help me. THIS HAS HAPPENED TO ME SO MANY TIMES. It often ends up in me having to reach out or drive to the actual bank 3-4x (I even try multiple locations) before getting something resolved. You would think they would know how to handle simple tasks like making deposits, opening up new accounts, be familiar with the services they are currently offering, or what they should do in the event of when the app malfunctions, linking external accounts, etc. I’m always having to repeat myself when discussing whatever issue I have because they always seem confused. I’m also always having to back track from the last time I spoke with them explaining why my accounts looks the way they do. (They duplicated me and supposedly fixed it -2x might I add- but I guess they didn’t???) Iv been on hold for 46 minutes. Like always I’m referred to the customer service line being transferred from one person to the next. (And this was after I already called my nearest bank) Simple banking should not be this hard. I am only using a basic personal checking account for goodness sake!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.