Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.
Just moved to the neighborhood and wanted to check out local banks-- brought 6 rolls of quarters we found in the move to exchange for cash. Was told I couldn't exchange $ for $ without an account. Nothing more was said or suggested about opening account. I was just told no, it couldn't be done. Had to walk to a bigger bank to make the exchange with no problems (Wells Fargo--just down the street). Local banks struggle because they hold to outdated practices that make things harder for people-- like this. This also serves as a reminder for how difficult it is for individuals without accounts to have an equal footing in this country. That's not us-- our bank serves military families and we will continue with them. What local community are you really serving, Provident? Disappointed in you and will not be going back.
JH
Jeffrey D. Hoff
Oct 18, 2014
1.0
Poor customer service. This is an antiquated bank with procedures that have not been updated for the 21st century. There is always a wait even if there are only a handful of customers.
What are the operating hours of Provident Bank in Jersey City?
Provident Bank in Jersey City is open Monday through Wednesday from 9:00 AM to 4:00 PM, Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.
Where is Provident Bank Jersey City Main Office located?
The Provident Bank Jersey City Main Office is located at 239 Washington St., Jersey City, NJ 07302, USA.
Does Provident Bank require appointments for visits?
No, Provident Bank does not require appointments for visits to their Jersey City Main Office.
Is there a drive-through service available at Provident Bank Jersey City?
No, the Jersey City Main Office of Provident Bank does not have a drive-through service available.
How can I contact Provident Bank Jersey City?
You can contact Provident Bank Jersey City by calling their main phone number at +1 201-433-3879 or their alternate phone at +1 800-448-7768.
What types of banking services does Provident Bank offer?
Provident Bank offers personal and business banking services aimed at simplifying your life and supporting your dreams with innovative services and real connections.
What should I know about Passbook printing services at Provident Bank?
Passbook printing services at this branch are available until December 15, 2025. After this date, Passbook accounts and related services will be retired.
What nearby businesses can I visit after my banking appointment at Provident Bank?
Nearby you can visit several places such as The Body Lab (chiropractor), Brach Eichler Injury Lawyers (personal injury law), and The Center for Sports Rehab and Longevity (physical therapy), which may be convenient for related health or legal services.
Are there nearby dining options close to Provident Bank Jersey City?
Yes, nearby dining options include York Street Tavern (bar), Park & Sixth Gastropub (gastropub), Buddy's JC (American restaurant and bar), Lisbon Restaurant, and Mantra Restaurant Jersey City (Indian cuisine).
Can Provident Bank customers find real estate services near the Jersey City branch?
Yes, several real estate agents and services are located nearby, including Sasha Realty, Accel Real Estate, Yenkai Hsieh, Weichert Realtors, and others offering real estate, home development, and related services.