Provident Bank

2.8
19 reviews
Heights Branch

About

Bank
Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.

Location

Provident Bank
3670 Kennedy Blvd, Jersey City, NJ
07307, United States

Hours

Reviews

2.8
19 reviews
5 stars
6
4 stars
1
3 stars
3
2 stars
1
1 star
8
  • PK
    Pritesh Khatri
    Jun 18, 2024
    1.0
    The bank has the worst customer service. Despite being enrolled in paperless statements, they still charge a monthly statement fee. They refuse to acknowledge system issues and instead place blame on customers. Even supervisors lack the ability to communicate effectively with customers when the fault lies with their own system. After couple of arguments, he reversed the charges.
  • YM
    Yadira Muriel
    Feb 16, 2020
    5.0
    Customer since 1976
  • DG
    David Garcia
    Oct 15, 2019
    1.0
    This bank should just quit!
  • JM
    Jennifer Mazur
    Apr 17, 2017
    3.0
    Nice people, but the bank policies are a little more difficult because it's a regional bank rather than a national.
  • RP
    Rima Patel
    Apr 21, 2016
    2.0
    Worst banking hours.

Frequently Asked Questions About Provident Bank

What are the regular business hours of Provident Bank in Jersey City Heights?

Provident Bank is open Monday, Wednesday, Thursday, and Friday from 9:00 AM to 4:00 PM, Tuesday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the Provident Bank branch closed for holidays?

The branch is closed on November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.