Capital One Bank

2.9
116 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
911 S Elmora Ave, Elizabeth, NJ
07202, United States

Hours

Reviews

2.9
116 reviews
5 stars
47
4 stars
7
3 stars
4
2 stars
7
1 star
51
  • HR
    Hansser rodriguez
    Oct 14, 2025
    1.0
    Tried to withdraw cash but got an error instead, it took the money out of my bank account instantly but I gotta wait I don't know how long to get it back. An ATM should be a convenience not an inconvenience like the grocery stores in NJ.
  • II
    ILIYA ILIEV
    Sep 22, 2025
    1.0
    My experience with Capital One has been very disappointing. Customer service is slow and unhelpful, and resolving even simple issues takes far too long. Communication is unclear, and their policies and fees feel unfair compared to other banks. On top of that, trying to increase a credit line is a major headache — the process is confusing, inconsistent, and unnecessarily difficult. Overall, Capital One makes banking more stressful than it should be, and I would not recommend them.
  • JC
    Jenny Cecilia
    Sep 17, 2025
    1.0
    The workers at that establishment are uninformed and inept. They need training. They know nothing, because they provide terrible service and are a complete waste of time.
  • BM
    Bud McCabe
    Jul 22, 2025
    1.0
    Worst branch ever! Branch manager sat and played on her phone for two hours that I had to wait. I wouldn't come back to this branch if they would pay me to.
  • MB
    Matan Beran
    Jul 18, 2025
    1.0
    Prakash doesn’t have customer service skill. On every single way he created obstacle from me opening inc bank acc. He made try to do online when the app told me to speak with branch ambassador he said it’s taking too much time. Disappointed.

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank at 911 S Elmora Ave, Elizabeth, NJ?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at this Capital One Bank location?

The drive-through is open Monday to Friday, 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.