TD Bank

Reviews

• PT

  Parker Tubman

  Jul 23, 2025
  5.0
  Great customer service drive thru for change!
• CG

  chanin goolcharan

  Oct 11, 2024
  1.0
  Do not go to this branch of TD bank. I went there 2 weeks ago l was on vacation. I don’t live in the us and l spoke with a rep at his desk to add a new phone number to my account. When l got home to my country the number isn’t on the account and because l tried so many times to add the number it put all my zelle transaction on hold my external transfers also and to my surprise after l called the bank and verified l made those transactions the next day my online banking was locked for fraud by the fraud department. I don’t live in the us when l called no one can help me at the call center they kept saying call a branch when l call this branch because they caused the mess the manager is telling me there is no evidence of anyone accessing my account at their brunch. l had to tell her well your cameras have record of me being there. Now they are saying l have to come back to the us in person to verify my identity to access my own money. The manager has a nasty tone she isn’t very nice to deal with and if the rep did his job l would not have this inconvenience. He also has a bad attitude at his desk as if l was bothering him asking to update my account. These ppl are heartless. Its very costly for me to travel back there just to do this with a 10 month old and the bank never notified me of any flagged transactions to verify l had to call to confirm l did it and still got blocked. This is the worst bank worst experience. Especially at this branch. What if l was on vacation and this was my only means of funding l would be stranded and stuck with no money. They have nothing in place for international clients why allow ppl to open accounts. Please don’t open an account with this bank if you live outside of the USA they don’t care about you and the staff won’t help you. Every phone number l gave to be verified as well they are saying they can’t use and it’s number with my name on it from the US. Something is wrong with they system and l unfortunately have to pay the price.
• AH

  allan Herrera

  Aug 26, 2024
  1.0
  Horrible branch, poorly managed.Jonathan made my day miserable stay away from this place
• SS

  Sergio Soacha

  Dec 14, 2023
  1.0
  Waiting on line? two agents at the front desk then my turn agent # 1 walks away not nice, then 2nd agent gave me a hard time even though i was there the day before. Thank you TD bank bad service ( may be time to look for another bank). TD Bank East Rutherford NJ. 9:33AM Sergio Soacha.
• DF

  Dato Family

  Mar 29, 2021
  5.0
  Recently we visited the TD in East Rutherford to open an account for our 17 year daughter. The representative, Alvaro De LaBarra, went above and beyond in educating our daughter on opening her accounts. Talked to her about financial responsibility. He definitely went above what he needed to do. I highly recommend him if you are looking to open accounts especially for younger people.

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