Business Details
About
Bank
Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.
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- AOAltulga OzagarNov 30, 20191.0No ATM.
- WDWine DineFeb 8, 20191.0I called to get help obtaining mobile access. My 1st call to corporate's number.. no one picked up.. instead asked me to leave a message! 2nd call.. finally after 8 rings, call was transferred .. agent asked more than 10 questions to verify the account (way too many).. and stated the type of account (business) could not have mobile access (I had it before). However, she stated I was transferred to incorrect department (Thanks so much!) .. I was transferred again. Agent next agent to asked me to verify the account again (Really!!???).. I asked if the call was 'warm transferred' and was told "NO" (Wonderful Customer Service!!) I then asked for a supervisor, and was told there would be a 24 hr callback! Since the day the I called was the last day of the year, I needed to have the deposit reflect in 2018, so I stated that was not be acceptable, please find someone that could help... The help I received... Agent saying sorry that's our policy..stating "you can't hold on my line" and hung up! (Thanks again for the Wonderful Customer Service!) Calling back, I finally did reach a wonderful agent (Leah) who after about 1/2 hr did solve the problem... but this was after spending 1.5 hrs trying to get the proper help! Seeking answers as to my poor customer experience, the VP stated the bank was going to close the account since I didn't like their customer service... and they did! (Thanks Again!)
Frequently Asked Questions About Provident Bank
What are the regular business hours for Provident Bank in Dumont?
Provident Bank in Dumont is open Monday through Friday from 9:00 AM to 5:00 PM, Thursday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does Provident Bank in Dumont have drive-through service and what are its hours?
Yes, the Provident Bank Dumont branch offers drive-through service Monday through Friday from 9:00 AM to 5:00 PM, Thursday until 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Are there any holiday closures for Provident Bank Dumont I should be aware of?
Provident Bank Dumont will be closed on November 11, November 27, December 25, 2025, and January 1, 2026 for holidays.
Where is Provident Bank Dumont located?
Provident Bank Dumont is located at 21 Washington Ave, Dumont, NJ 07628, United States.
Is there any important COVID-19 related information for Provident Bank Dumont customers?
Yes, passbook printing services will be available at the branch until December 15, 2025. After this date, Passbook accounts and related services will be retired. For more details, customers can visit their COVID-19 information page.
How can I access Provident Bank Dumont's mobile banking apps?
You can download the Provident Bank mobile app for Android from the Google Play Store and for iOS from the Apple App Store via the provided download links.
What services does Provident Bank offer to the Dumont community?
Provident Bank serves individuals, families, and businesses with personal and business banking services, providing innovative solutions and social impact efforts to simplify life and power dreams.
Are there any dining options near Provident Bank Dumont?
Yes, nearby dining options include Domino's Pizza, Blimpie sandwich shop, and Bubbakoo's Burritos for Mexican and vegetarian fast food.
What shopping centers or stores are close to Provident Bank Dumont?
Washington Commons shopping center, which includes grocery stores, and Pet Valu pet store are nearby and convenient for errands before or after visiting the bank.
What other financial services or institutions are near Provident Bank Dumont?
Nearby financial services include Coinstar currency exchange, Visions Federal Credit Union, PNC Bank, and LibertyX Bitcoin ATM, offering various banking and money services.