Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
15 reviews
5 stars
5
4 stars
1
3 stars0
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1 star
9
- SBStacy BOct 24, 20255.0Everyone here is great and very helpful
- SWSianna WongJul 22, 20251.0This bank experience was horrible. My partner and I opened a business account and were dealing with customer service for 4 days. We came to the branch for assistants and the Indian lady who helped us said she was in “training”. No problem we sat down and explained everything calmly and collectly as we have been told the runaround the past 4 days. She picked up the phone gave to us to give our information (we have already done this step 8x) without even speaking to the customer service rep first. AS A BANKER. When the customer service rep asked to speak with the banker, she took the phone bank told her she would call back from a different number. Hung up and told us she could not help us. How is this professional? No one who works at the bank in person or over the phone can help or even give an answer besides call customer service? I have never ever in my life experienced such an unprofessional awful banker. She was rude, threatened to call security because she refused to give us her name. I advise anyone who banks with them to never go to the cherry hill branch on kings highway. She said she was in training and then said she was the manager after we threatened to escalate to higher ups. She was a liar, extremely unhelpful and rude she did not even care to listen to what the real issue was. Please avoid this bank if you do not want to deal with rude people.
- SGSmiley GongJun 21, 20221.0Agreed with everyone else: the worst bank in the area!! I believe the Truist only hires those people who are incompetent doing their jobs to work in this branch!! A month ago, I came to this branch to open a new account and was asked to schedule an appointment 3 days later!! I went to another branch and opened my account in the same day! Today, when the branch I opened my account was closed, I had to come to this branch to make a deposit thru drive-thru. The cashier took much longer than usually, and didn't get it done. He finally asked me to come inside. Fortunately, there's a lady who seemed to have more experience got the deposit done. Honestly, all the employees in this branch should be replaced or simply fired!! I'd never come back to this branch again!!
- JDJoes DotApr 15, 20191.0WORST BANK I'VE EVER BEEN TO!!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank in Cherry Hill?
Truist in Cherry Hill is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
When is the drive-through at Truist bank in Cherry Hill available?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist bank?
You can open a new account online, by visiting a branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments using your checking account funds.
What banking services are available at Truist Cherry Hill branch?
Services include checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Which nearby banks are close to Truist Cherry Hill branch?
Nearby banks include Susquehanna Bank - Cherry Hill Office and PNC, which also has ATM services. Customers might compare services, visit for additional financial needs, or access more ATM locations in the area.
Are there any nearby convenience stores or eateries close to Truist Cherry Hill?
Yes, 7-Eleven convenience store and Johnny's Pizza restaurant are nearby. Customers can grab a quick snack, meal, or refreshments before or after visiting the bank.
What professional services are available near Truist Cherry Hill branch?
Nearby professional services include Interstate Outdoor Advertising, Heidi Weintraub & Associates law firm, and Locks Law Firm. These provide options for advertising, legal help, and other professional support near the bank location.
How can Truist Cherry Hill customers benefit from nearby medical and counseling centers?
Bancroft Neurohealth and Shamrock Medicine are nearby medical centers offering counseling and health services. Customers can access these resources conveniently while visiting the area.