Provident Bank

Reviews

• AM

  Ashley McConnell

  May 2, 2024
  1.0
  The literal worst bank...
• LA

  lorraine argenio

  Feb 2, 2024
  5.0
  Love Lakeland Bank, especially the Bloomingdale Branch !!! Katie is Knowledgeable and very helpful !!!
• MG

  Mason Gomez

  Mar 15, 2019
  5.0
  i love this bank
• AG

  Amanda Guide

  May 14, 2018
  1.0
  Drove all the way from NY this past Saturday to this location to get a new debit card. I was told to go to this location specifically because I could get my card same day. When I arrived they told me I wasn't able to go in the lobby due to a "water problem" so I went to the drive thru. They appeared to be fully staffed, 2 men at the drive thru and the manager, Margaret Denequolo, in the background ( I recognize her from her picture on the LB website). They refused to help me because they couldn't issue my new Debit Card "through the drive thru." I asked if they could make an exception since I drove from NY specifically for this reason. They told me they could not help me through the drive thru. I asked if I could come inside to take care of it. Again I was told that they couldn't let me in due to water problems because they didn't want me to "get sick?" Why were employees still in there if there was a danger of getting sick??? I have been a customer of Lakeland Bank since my very 1st bank account when I was a kid (i'm now in my 40s) and I stayed because I liked the small town feel of it. (I grew up in Bloomingdale) At any rate- disappointed is an understatement. I'm sad to say that I will be banking elsewhere as soon as I can switch everything over. Sad to go, but customers should not be treated like that. The manager certainly could have made the executive decision to help me thought the drive thru or to close altogether if is was so dangerous to be inside the building. And I am STILL without a debit card!

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