Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams.
Drive thru is horrendous. More than half of the time you never know when they take your deposit. Don’t say hi , don’t say have a good day. Worst customer service.
SS
Sara
Jul 31, 2025
1.0
I’ve been banking with Provident Bank since 2009, but my recent experience at the Bloomfield, NJ (11 Broad St) branch was deeply disappointing and upsetting. I went in person with my valid ID to withdraw nearly $6,000 of my own money, yet I was met with suspicion and intrusive questioning. I was asked: “Why are you taking out this much money?” “Who are you giving it to?” “Do you know this person?” and was even pressured to take a check instead of cash.
The manager stood hovering over the teller throughout the entire interaction, which only added to the discomfort. I felt like I was being treated as a criminal rather than a loyal customer who has banked with them for over 15 years.
I fully understand that banks have security measures in place to prevent fraud but there is a respectful and professional way to do that. This wasn’t it. I left feeling judged, uncomfortable, and completely unvalued. Provident Bank needs to do better when it comes to customer service and basic human courtesy.
SS
Sunshine
May 24, 2025
5.0
My sister and I opened up bank accts in this Provident Bank location in Bloomfield, NJ and we both received a very good impression , from staff professionalism, helpful to the customers inquiries and requests, mannerism professionals, skillfully knowledgeable, accuracy, and completes services in a timely manner from beginning to the end of the services provided. Security officer helpful and pleasant and helps the customers feel at ease while services are rendered. I would recommend this 👌 Provident Bank, Bloomfield location to anyone who is interested in a Bank that serves the public great banking services 💯%.
ZH
Zz Haggerty
Dec 29, 2023
1.0
Something really sketchy is going on here… wouldn’t recommend even walking into this building.
What are the regular business hours for Provident Bank at Bloomfield Center?
Provident Bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does Provident Bank have holiday closures?
Yes, Provident Bank is closed on November 11, November 27, December 25, 2025, and January 1, 2026.
Is there a drive-through service available at Provident Bank?
Yes, the drive-through at Provident Bank operates Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday until 1:00 PM.
Where is Provident Bank, Bloomfield Center located?
The bank is located at 11 Broad St, Bloomfield, NJ 07003, USA.
What is the main phone number for Provident Bank at Bloomfield Center?
You can reach Provident Bank by calling +1 973-743-5087.
What kinds of services does Provident Bank offer?
Provident Bank provides personal and business banking services, combining innovative offerings, social impact, and real connection to support individuals, families, and local businesses.
Are passbook printing services available at this Provident Bank branch?
Yes, passbook printing services are available until December 15, 2025, after which passbook accounts and related services will be retired.
Which nearby stores can I visit when I come to Provident Bank?
Nearby, you can find AT&T for mobile phone accessories and services, Dollar Junction for discount shopping, and Payless Shoe Source for footwear.
Are there educational institutions near Provident Bank?
Yes, the Eastern School of Acupuncture and Traditional Medicine and Western Atlantic University School of Medicine are nearby educational institutions.
What community services and health-related facilities are close to Provident Bank?
Close to the bank, you can find Family Service League for social services and counseling, Sierra Health Group pharmacy, Serenity Senior Care retirement home, and multiple physical therapy providers.