Affinity Federal Credit Union

2.4
79 reviews

About

Credit UnionATMBankMortgage Lender
Affinity is more than a local bank—we're a member-owned credit union dedicated to your financial well-being. As a cooperative, we focus on people helping people and creating personalized, meaningful interactions. Unlike banks, we’re committed to exceeding expectations, offering community-focused banking solutions, and understanding what you need every step of the way. Whether it’s savings, checking, or loans, Affinity is here to help you reach your goals while making a positive impact in our community. Experience banking that puts you first—join Affinity today!

Details

  • Drive-throughAvailable

Location

Affinity Federal Credit Union
73 Mountainview Boulevard, Basking Ridge, NJ
07920, United States

Hours

Reviews

2.4
79 reviews
5 stars
25
4 stars
4
3 stars
0
2 stars
2
1 star
48
  • SD
    Stacey Davis
    Dec 16, 2025
    5.0
    If there is a fraud being committed they will alert the customer quickly or setting up accounts glad to help out.
  • NF
    Nitra Fall
    Dec 5, 2025
    1.0
    My account is froze and they close my account for no reason. It showed on my credit report their acting like it take days to unfreeze my account. Why was my account even closed when I didnt close it was for a helo which last 10 yrs my 10 yrs not up Im so angry with this bank nothing has changed
  • CH
    Christine H
    Nov 6, 2025
    1.0
    I've been a member of this credit union for 42 years. Unfortunately, the quality has gone downhill over the past five years. It's hard to get a customer service representative on the phone. And today, I received a letter informing me that I needed to take action on something where in reality, no action was necessary. I've grown weary of their numerous errors. I will shut my account down soon.
  • NS
    Nicholas Sciarrillo
    Jul 26, 2025
    1.0
    This is the worst credit union you can possibly get. I've been having issues with my ATM card for over a year. Multiple new cards, multiple pin changes, etc., and fraud prevention still states there is nothing wrong. Good luck going to the actual "bank" you can't take more than 1000 out because they don't have enough on hand. Starting new accounts elsewhere is a PITA but it's well worth it. Just don't start an account with them.
  • GD
    Gabriel Diaz
    Dec 30, 2020
    1.0
    Really bad customer service , Jessica Defalco didnt even had the courtesy to return my phone call, td bank is 100 tiems better than this very unprofessional staff i'm really glad i open my business account with a different bank

Frequently Asked Questions About Affinity Federal Credit Union

What is Affinity Federal Credit Union?

Affinity Federal Credit Union is a member-owned credit union dedicated to personalized, community-focused banking solutions including savings, checking, and loans.

Where is Affinity Federal Credit Union located?

It is located at 73 Mountainview Boulevard, Basking Ridge, NJ 07920, USA.