TD Bank

Reviews

• ST

  Shannon Thomas

  Sep 17, 2025
  1.0
  Every time I use t d bank lately, it shuts down my card and I have to call the fraud line and unblock my card with every purchase.I make over two hundred dollars.This is very time consuming embarrassing and nonsense, i never had to do this before and lately.No, matter which purchase I make at the same stores I go to every week.It shuts my card down.I will be closing my accounts and I will be going to a credit union.This is bogus, shame on you.I've been with you over twenty seven years
• MM

  Michele Magnusson

  Jul 20, 2023
  1.0
  Came in at opening to discuss CDs. They were doing an audit and said it would be about 30 minutes. I made an appointment for the next day w/ Cameron. The lady in front of me needed assistance so they basically gave her my appointment and told me it would be about 10 minutes. I was still there 20 minutes later. They offered to make me another appointment for later in the day. Why would I trust that they would honor that one? I guess they don't want the money I planned to deposit. Reviews are right, this branch sucks.
• MC

  Majik Cache

  Sep 30, 2022
  5.0
  Always helpful friendly people
• VL

  V Lit

  Sep 1, 2022
  2.0
  Do not bank at this bank, TD is fine, but this branch is horrible - they are understaffed and not adequately trained, so if you have all but the most simple transaction (i.e. need their Cash machine or a teller), you can expect to wait exorbitant amounts of time or you can try the appointment route, which they don't honor once made. Customer service is appalling. I was there today for an appointment, and while I was waiting observed two employees walk into the back (one had identified himself as an asst. manager) not to be seen again. The person I was to have the appointment with - I am assuming the ONLY person who can handle a wire transfer - did not honor the appointment and told me it would be 20 minutes. And there are several people chatting on personal calls at desks, at the walk up teller with no customers . . And no one reappears to help with the growing line of people. Just FYI TD, other people have jobs that they are taking time away from to conduct business, access their money, etc. We actually need to HONOR our APPOINTMENTS with clients and colleagues, so we can't work around your screw ups. Not only was I not able to conduct urgent business, I wasted a half hour driving to/from the bank for my "appointment". I highly suggest you fully train your existing team so everyone can do a wire (and so you have suitable back-up for every task) and people aren't left waiting while half the place does nothing.
• MB

  Mahdi Bagheri

  Aug 10, 2016
  5.0
  I have never been here, but their parking after hours is very useful :)

Frequently Asked Questions About TD Bank