This lady was very rude and took 20 minutes to cash my check. She didn’t ask me what type of bills i wanted and gave me bills i didn’t want. Very unprofessional don’t recommend going here.
JO
J.D. Miller (Omaha)
May 29, 2020
5.0
This is the best local bank I've ever found! Reid Kathol, Kim Norton, and the rest of the team have always been 100% helpful and professional, including dealing with some tough and complicated situations. I particularly appreciate their compassionate service as I worked through settling my recently-deceased mother's affairs. They were a real comfort during a difficult time.
I used to do all my business at a big, green bank, but now I've moved everything to Security National. Very glad that I did!
CM
Courtney Meier
Feb 16, 2019
1.0
They try to justify taking money from your account, by saying they acted in “good faith” and “according to terms”, even though there was no real reason for them to take it.
Also, when I called to complain about what happened the teller that answered shared sensitive information about the other account holder’s personal accounts, so they don’t really hold up to privacy standards.
Edit: Their response to me used the same terms that I “ “ in my review. So they still didn’t justify what they did or show me any reason why what they did was necessary.
Frequently Asked Questions About Security National Bank - Rockbrook (Drive-Thru Service Only)
What are the drive-through service hours for Security National Bank - Rockbrook?
The drive-through service hours are Monday to Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Is Security National Bank - Rockbrook open on Sundays?
No, the branch is closed on Sundays.
Where is Security National Bank - Rockbrook located?
It is located at 10808 Elm Street, Rockbrook Village, Omaha, NE 68144, United States.
Does Security National Bank - Rockbrook offer wheelchair accessible entrances?
Yes, the branch has a wheelchair accessible entrance.
Is there a drive-through service available at Security National Bank - Rockbrook?
Yes, the branch offers drive-through service during business hours.
What are the holiday hours for the Security National Bank - Rockbrook branch?
The branch is closed on November 11, November 27, December 25, and January 1. On December 24, it is open from 9:00 AM to 2:00 PM.
Can I find an ATM or other bank services nearby Security National Bank - Rockbrook?
Yes, there is another Security National Bank nearby offering ATMs, bank credit union, and installment loans.
What nearby places can I visit before or after banking at the Rockbrook branch?
Nearby you can visit Don Carmelo's Pizzeria for Italian food, Scooter's Coffee for a cafe experience, and the Doodle Art Studio art gallery.
Are there health and wellness options near Security National Bank - Rockbrook?
Yes, nearby health-related places include Active Motion Chiropractic, Functional Wellness Center, MilkWorks pharmacy, and the LIVE Hydration Spa Rockbrook gym and spa.
What phone numbers can I use to contact Security National Bank - Rockbrook?
You can call the local and main phone number at +1 402-661-3171 or the alternate phone at +1 402-344-7300. Toll-free number is +1 844-762-1964.