I called Security National Bank ahead of time to confirm whether I could exchange euros for U.S. dollars. The employee on the phone told me yes, it could be done directly at their branch. I walked over a mile from my home to get there in the midst of ongoing construction, only to be told in person that the information I had been given was completely wrong. Instead, I was told I’d need to go through another third-party company, pay a $40 fee, and even have an account with them. For context, I only have €60, so a $40 fee would take nearly the entire amount, leaving me with next to nothing. On top of that, the way this was explained felt dismissive, as if the staff were more interested in brushing me off than helping me find a real solution. It’s very unprofessional to give out incorrect information over the phone, cause someone to waste their time and effort traveling to the branch, and then provide a “solution” that makes no sense financially. This experience was frustrating, disappointing, and showed a lack of care.
JC
Joe Calabro
Feb 22, 2024
5.0
Shane Stratman is a great guy. He does great work.
KS
Kym S
Dec 2, 2019
5.0
Already impressed. I arrived fifteen minutes before this branch closed on a Saturday to open a new account. I felt bad for arriving late, but Bonnie Jacobs, the branch manager on duty, was welcoming, fast, and friendly. This is the kind of excellent service I wanted to see in my new bank. Thank you, Bonnie!
UF
Uwayzo Foster
Nov 26, 2018
2.0
The Security National Bank of Omaha's website will not allow you to enroll for Online Banking, regardless of entering in all of the correct information that only YOU would know. I have never had this issue with any other bank or credit union of which I am a customer/member.
Frequently Asked Questions About Security National Bank - Farnam
What are the lobby hours for Security National Bank - Farnam on weekdays?
The lobby is open Monday through Friday from 9:00 AM to 5:00 PM.
Is the drive-thru open on Saturdays at Security National Bank - Farnam?
Yes, the drive-thru is open on Saturdays from 9:00 AM to 12:00 PM.
Is Security National Bank - Farnam open on Sundays?
No, the branch is closed on Sundays.
What services does Security National Bank - Farnam provide?
They offer business, commercial, mortgage, personal, private client, trust services, and wealth management.
Does Security National Bank - Farnam have wheelchair accessible entrances and parking?
Yes, the branch has wheelchair accessible entrances and parking.
Where is Security National Bank - Farnam located?
It is located at 3500 Farnam Street, Blackstone neighborhood, Omaha, NE 68131.
What are the holiday hours for Security National Bank - Farnam?
The branch is closed on November 11, November 27, December 25, and January 1. On December 24, they are open from 9:00 AM to 2:00 PM.
What nearby dining options are available around Security National Bank - Farnam?
Nearby dining options include Taste of India, Tommy Colina’s Kitchen, Farnam House Brewing Company, HomeGrown Omaha - Blackstone, and Max & Joe’s Tavern and Tasting Room.
Which nearby businesses could complement a visit to Security National Bank - Farnam?
Businesses like Discount Car Insurance | Lowered Rates of Omaha, Ehrhart Griffin & Associates, and Constellation Collective provide related services near the bank.
Are there any nearby transit or media points of interest near Security National Bank - Farnam?
Yes, WOWT Channel 6 and 6 News WOWT broadcasting stations are nearby, which may serve as landmarks when locating the bank.