First Interstate Bank

1.8
32 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Omaha, NE offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Omaha West L Street branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
12670 L Street, Omaha, NE
68137-1314, United States

Hours

Reviews

1.8
32 reviews
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  • SH
    Suzanne Hartman
    Dec 29, 2025
    1.0
    If I could give 0 stars I would. Ever since Great Western changed to First Interstate it’s been a nightmare. My husband was treated absolutely horrible at the L st branch while trying to deposit money into an account. They also cashed a check that wasn’t even from my account! I would assume the people who enter in checks would be very careful not to type in the wrong account number but that’s just not the case with them and $100+ was taken from my account for someone else’s electric bill. I went and closed my account recently and they took my debit card from me and failed to cancel it and 2 charges were made, which opened my account back up, and put my account at a negative balance. So now I have to pay that balance in order for my account to be closed. This bank is absolute trash.
  • CT
    Chris T
    Aug 18, 2025
    2.0
    Their hours suck if you work 9-5 and they're not even open on the weekends...
  • MH
    Mandi Heilig
    Aug 15, 2019
    1.0
    The tellers are very rude definitely never going to this location ever. I was very close to closing my account. I went to the one close to my home I gave them 5 stars never had any problems with them. I happened to be near the L street branch second time having a rude person.
  • AG
    Ashley G
    May 6, 2016
    1.0
    Horrible service and out dated mobile banking. Transactions take longer than any other bank. Banked with them for 10 years. But not anymore

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank Omaha West L Street branch?

The branch is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.

Does First Interstate Bank Omaha West L Street have a drive-through service?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends.