First Interstate Bank

3.2
20 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Omaha, NE offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Omaha 156th and Dodge branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
550 North 155th Plaza, Omaha, NE
68154, United States

Hours

Reviews

3.1
20 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
9
  • SS
    Shine Shuey
    Aug 23, 2025
    1.0
    If you want a bank that you can access your money from- this one isn't it. I've NEVER had an issue like this from Great Western- I cannot buy or withdraw ANY cash unless I go through the bankers till physically. I was told 3 WEEKS ago that this was an issue with everybody's accounts and cards. I call bs, but fine. Now I just got paid and can't access anything because my bank is closed. Extremely lucky I do not have work today because I have no gas and won't be able to get any until Monday when this bank opens.
  • RS
    Reagan sommerhalder
    Mar 22, 2023
    1.0
    I miss Great Western customer service. First Interstate is so difficult to reach and deal with!
  • AN
    Ann Nichols
    Jan 18, 2023
    5.0
    I love this branch, especially the people......but since Interstate took over, some things (phones!!) are just not the same!
  • MC
    Mark Clippinger
    Dec 27, 2016
    1.0
    Worst customer service at this branch I've every experienced! Went through the drive through and sent in a $20 bill. Asked for a $10, $5 and five $1's. They made me send in a Drivers Licence and a Credit Card? And I have 3 accounts there in my name? A different time I trird to deposit an insurance check for storm damage to my home. My wife and I both endorse it. They wouldn't deposit it into my account because my wife wasn't with me, and her name wasn't on the account I was depositing the check. I drove to the next closest branch and they deposited it with a smile on their face. I'm not saying that Great Western is a bad bank, but the employees at this particular branch go out of their way to piss you off! I drive extra miles just so I don't have to deal with them!

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Omaha?

The First Interstate Bank in Omaha is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends.

Does First Interstate Bank in Omaha have drive-thru service, and what are its hours?

Yes, the Omaha branch offers drive-thru banking Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.